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Want to hear something crazy? Cars only spend 5% of their time driving. Where do they spend the other 95%? PARKED!
LAZ Parking is one of the largest and fastest growing parking companies in the country. LAZ operates hundreds of thousands of parking spaces across the country. When it comes to parking, we’re the experts!
We are also a PEOPLE FIRST company. We often say “parking is our industry, but people are our passion.” Our mission is to “create opportunities for our employees and value for our clients”. If you’re looking to join a growing company led by passionate people committed to being the best – contact us today!
The Spirit of the Position:
The Valet Operations Supervisor oversees operations with the direction of location management while ensuring that increased revenue, managed expenses, and customer satisfaction is maximized by maintaining the highest level of service thresholds and initiatives that are aligned with the expectations of our client.
Principal Job Duties:
Support location management with financial, operational, safety and service-related success.
Ensure LAZ internal stand-up meetings (Pre-Shifts or “Huddles”) are held each shift.
Ensures staff adheres to rules of conduct, policies and procedures.
Embrace, resolve, and see through to resolution any customer service or client concerns.
Communicates any challenges to Location Management to address.
Additional duties as assigned.
People:
Assist with the management and development of the team to accomplish annual and periodic goals/initiatives, while embodying and using LAZ Parking’s culture as a guideline.
Identify high potential employees to support the organization’s continued growth, both within your region and outside.
Ensure all safety initiatives from the National Safety & Training Manager, Hospitality are rolled out to new and existing employees.
Any and all safety concerns are reported to the Location Manager/Assistant Managers for review and suggestions on how to improve safety at your operation.
Supervises, mentors, and trains staff on day-to-day activities in the absence of management.
Product:
Assists in establishing performance standards, recommending, and implementing changes to procedures when necessary.
Drive service results and establish goals by monitoring and responding to results from LAZ Service Shopper Reports and airport internal service metrics.
Responsible for cultivating client relationships and business retention.
Profit:
Responsible for claims and safety related training and prevention initiatives.
Responsible for overall financial success during their shift.
Daily, weekly, monthly, and annual financial and operational reports as required.
Education:
High school diploma or GED required.
Experience:
Supervisory experience is preferred
Strong customer service experience.
Valid 2 year driver’s license required.
Skills:
Ability to communicate professionally and effectively.
Must be open to feedback, differing opinions and other points of view.
Demonstrates a sense of urgency and timeliness.
Demonstrate the ability to seek improvement.
Excellent teambuilding and interpersonal skills.
Ability to drive a standard transmission.
Basic computer skills.
Ability to produce and maintain an acceptable driving record and unrestricted drivers’ license.
Physical Demands:
Willingness to work in the elements – heat, wind, snow, rain, etc.
Ability to lift, push and pull at least 50 pounds.
Ability to stand, walk and run for extended periods of time.
Ability to bend, stoop, squat and lift frequently throughout a shift.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.
FLSA Status: Non-Exempt, Tipped
LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.
LAZ Parking participates in E-Verify.
Full Time
$59k-74k (estimate)
04/24/2024
06/23/2024
lazparking.com
PROVIDENCE, RI
7,500 - 15,000
1981
PATRICIA GLAD
$200M - $500M
LAZ Parking is a parking management service provider that was founded in 1981 by three childhood friends. Over three decades later, the combination of lifelong friendship, a people-focused philosophy and a mission to create opportunities for employees and value for our clients has transformed LAZ from a single valet location to one of the nations largest parking companies. Today, LAZ operates over one million parking spaces in thousands of locations across the United States and provides parking management services in the following markets: hospitality & valet, office buildings, medical & hospi...tal, airport & transportation, campus, government & municipal, retail & mixed-use, event parking, residential buildings and shuttle services. If youd like to learn more about LAZ Parking, please visit www.lazparking.com.
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The job skills required for Operations Supervisor include Customer Service, Initiative, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Operations Supervisor positions, which can be used as a reference in future career path planning. As an Operations Supervisor, it can be promoted into senior positions as an Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Supervisor. You can explore the career advancement for an Operations Supervisor below and select your interested title to get hiring information.
If you are interested in becoming an Operations Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operations Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Operations Supervisor job description and responsibilities
Operations supervisors oversee all the activities within a specific department or area of an organization.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Operations Supervisor jobs
Supervisors must use active listening skills to understand employee complaints and to work with them to reach a solution.
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Operations supervisors report directly to the director of the department they supervise.
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A supervisor oversees the day-to-day performance of employees.
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Step 3: View the best colleges and universities for Operations Supervisor.