Law Firm of Aaron A. Herbert is a personal injury law firm specializing in personal injury claims. Our vision is to improve the life of each person we serve by fulfilling our mission of serving and guiding our clients, community and one another with unmatched expertise and absolute integrity.

Our attorneys and staff are committed to helping injured clients in ways uncommon in the legal industry. The foundation of this unique approach is our firm’s primary values of people first, unmatched expertise and integrity always. We’re determined to help our clients the settlement they deserve and receive the service and care they need so they can focus on healing, taking care of their families, and getting their lives back together.

We are seeking an experienced Case Manager to join our Pre-Litigation team. This role is responsible for pre-litigation case management for personal injury cases contributing to a successful outcome for our clients. Billingual (English & Spanish) is a big plus. THIS IS NOT A REMOTE WORK POSITION.

Key Responsibilities

• Working under our firm’s attorneys to manage a case load of personal injury cases
• Deliver immaculate client service while maintaining a strong focus on client medical treatment and answer client questions
• Draft and send demand letters
• Develop each individual case according to office policies and work diligently and proactively to address liability issues, and accurately draft liability, PIP and UIM demand letters.
• Acquire and review medical and billing records throughout the treatment phase of the case
• Accurately maintain case management data in Needles (case management database)
• Effectively communicate with assigned attorney using multiple mediums (i.e. email, Needles, case reviews) to address any case building, property damage, or case settling issues and direction
• Other duties as assigned

Desired Skills & Experience

• Proficient in personal injury law cases
• Experience with preparing liability correspondence and demand letters
• Professional appearance and behavior
• Ability to research and analyze data.
• Ability to establish and maintain effective working relationships with providers, management, staff.
• Proficient use of Microsoft Office applications and experience with Needles Case Management software
• Knowledge of auto insurance to include property damage, bodily injury, liability, commercial, uninsured motorists and personal injury protection

Job Requirements

• Minimum of 2 years (preferred) of experience in a plaintiff’s personal injury law firm
• Exceptional verbal and written communication skills on the phone, in person and email
• Ability to maintain a high degree of discretion dealing with confidential information
• Superb organizational and time management skills to include meticulous attention to detail
• Must be able to work under pressure and adhere to deadlines
• Outstanding attendance and punctuality
• Excellent client service skills and the ability to promote and maintain a strong commitment to the mission and values of the organization
• Ability to think critically and use logic and reasoning to understand, analyze, and evaluate situations and exercise good judgment to make appropriate decisions

Education Requirements

• High school diploma or GED; college degree or paralegal certification a plus

Working Conditions

Office environment with normal business hours necessary to satisfactorily perform job functions. Some overtime may be required in order to timely accomplish work demands.

Disclaimer:

This job description is intended to describe the primary duties and functions of the job but is not intended to be all-inclusive of the tasks and duties that may be assigned. Other tasks necessary to the daily functions of the firm may be required of the individual in this position.

Job Type: Full-time

Pay: $50,000.00 - $75,000.00 per year

Benefits:

• Free parking
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Travel requirement:

• No travel

Education:

• High school or equivalent (Required)

Experience:

• Personal Injury Case Manager: 2 years (Required)

Language:

• Spanish (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person