Position Overview:
We are seeking a professional and courteous Receptionist to join our team. The Receptionist will be the first point of contact for visitors and clients, providing exceptional customer service and administrative support.

Responsibilities:

• Warmly greet clients as they arrive at the studio and provide exceptional customer service throughout their visit.
• Answer phone calls and emails promptly and professionally, providing information about our services, pricing, and appointment availability.
• Schedule and confirm client appointments using our booking system, ensuring accuracy and efficiency.
• Manage cash transactions, including processing payments for services and retail products, handling cash and card transactions with accuracy and attention to detail.
• Maintain a clean and organized reception area, including restocking retail products and promotional materials.
• Assist clients with inquiries and provide information about aftercare for eyelash extensions and other beauty treatments.
• Collaborate with our lash artists and beauty technicians to ensure smooth scheduling and client flow.
• Follow up with clients to gather feedback and address any concerns or questions they may have.
• Assist with general administrative tasks such as filing, data entry, and inventory management.
• Contribute to maintaining social media content by capturing photos/videos of clients' eyelash extensions and other beauty treatments, and assisting in the creation of engaging posts that showcase our services and promote our brand.
• Take advantage of professional growth opportunities by participating in our training programs for lash extensions, enhancing your skills and knowledge in the beauty industry.

Job Types: Full-time, Part-time

Pay: $15.00 per hour

Expected hours: 15 – 21 per week

Benefits:

• Employee discount
• Flexible schedule
• Parental leave
• Professional development assistance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Customer service: 1 year (Required)

Ability to Commute:

• Hilton Head Island, SC (Required)

Ability to Relocate:

• Hilton Head Island, SC: Relocate before starting work (Required)

Work Location: In person