Description

Reports To: Service Manager Summary: Will be responsible for the assignments handed down by the Service Manager and Service Advisors Essential Duties and Responsibilities 1. Greets external and internal customers in a timely, professional, smiling and friendly manner. Listens actively, providing accurate information and advise. 2. Work with Service Advisors to get vehicles from write-up area to shop holding area. Ensure floor mats and seat covers are in place and tag number is placed. 3. Wash, vacuum, and whip down the dash of customer vehicle showing pride in work. 4. Bring washed vehicles to delivery area when requested by cashier. 5. Work with Service Manager on tasks to maintain shop cleanliness, to include windows, doors, floors and walls showing pride in the work place and customer satisfaction. 6. Transport customers to and from their home when need and requested by Service Manager. 7. Prioritizes and performs multiple tasks simultaneously in order to meet and exceed deadlines and expectations. 8. Communicates clearly both verbally and non-verbally. Submits concise, complete and clear legible records for both dealership and customer use. 9. Maintains assigned work area, break room, and dressing room in an organized and clean manner. Exhibiting pride in the work area and dealership. 10. Maintains personal cleanliness, grooming and uniform standards according to dealership guidelines. 11. Arrives at work, takes breaks, and departs work at scheduled times. Accrues overtime only with management authorization. 12. Displays high standard of ethical conduct. Refrains from unethical, dishonest and theft related behavior. Exhibits integrity, adhering to all company policies, including our commitment to ZERO TOLERANCE of discrimination and work place violence. 13. Aligns behavior with the needs, priorities and goals of the organization. Fosters commitment, pride, trust and team spirit. 14. Utilizes supplies and materials in a practical, economical manner. Handles all toxic chemicals and hazardous waste according to the dealerships current policies and procedures. 15. Reports to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers. 16. Communicates everyday, with direct supervisor if it is necessary to be late or absent. 17. Other job duties as required. 

Larson Automotive Benefits: 

Larson Automotive Group offers a comprehensive group medical insurance plan to all hired full-time applicants that start the first of the month following the completion of continuous 60 of employment. We offer 4 plans to help employees access the best plan that fits their budget and needs. One plan is zero cost to the employee.? We also have a company paid Life ($10,000) and AD&D plan ($40,000.00) that is for all benefit eligible employees.? Employee must maintain no less than 32 hours per week to be considered ‘full-time’ for benefits. ? 

In addition to medical insurance, Larson Automotive Group also offers vision, dental and various other ancillary coverages such as additional Life, AD&D, LTD, STD, Accident, Hospital, and Pet insurance to name a few. 

Larson Automotive Group also provides an Employee Assistance Program. This is a specialized referral program available to employees to assist in various personal situations. This includes counseling for substance abuse, financial difficulties, mental illness, family issues and more. These are all provided to the employee free of charge and confidential with a third party.

Larson Automotive Group also helps plan for your future with our retirement plan available to all employees over the age of 21. The 401k plan starts after the completion of 2 months of employment, the employee will be automatically enrolled into the program starting at a 3% deduction and this will increase 1% per year for the first 3 years. The company does match 50% of the first 4% contributed by the employee. ? Employees on a budget or who want to know exactly what will be coming out of their check can also opt to have a flat dollar amount withheld from their check. We also offer a ROTH plan option as well. Employees can opt out of the plans at any time. 

We offer a KOFE (knowledge of Financial Education) plan free of charge to the employee to help provide the employees with the tools needed for financial wellness. 

Hourly and Salary employees will receive 6 paid holidays each year. 

We offer a competitive PTO (Paid Time Off) program; employees begin to accrue hours from day one worked (eligible to use after 90 days of employment). PTO is accrued for the first 2 years at 1 hour for every 40 hours worked at 3 to 10 years 1.53 hours of PTO for every 40 hours worked and at 10 years 2.30 hours of PTO for every 40 hours worked. 

We offer a vehicle purchasing programs for all the vehicle brands we offer.? All you need to do is contact the GM of that dealership to see what options they currently have available. 

Requirements

 Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions. **Must have and maintain a current valid drivers license. Educations and/or Experience High school diploma or general education degree; or one to three month related experience and/or training; or equivalent combination of education and experience. Language Skills Has the ability to read and comprehend simple instructions, short correspondence, and memos. Possess the ability to write simple correspondence. Has the ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization. Mathematical Skills Has the ability to add and subtract two digit numbers and to multiply and divide with 10s and 100s. Shows ability to perform these operations using units of American money and weight measurement, volume and distance. Reasoning Ability to apply common sense and understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations