Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time . Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in .

No prior experience is necessary

Apply for the position today by completing the form and completing the assessment.

Annual Base Salary Commission

Paid Time Off (PTO)

Vision Insurance

Mon-Fri Schedule

Health Insurance

Hands on Training

Retirement Plan

Dental Insurance

• Process customer policy change requests.
• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
• Answer incoming phone calls on the first ring.
• Schedule appointments for sales staff to meet prospective customers.
• Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.

• Possess an upbeat, positive and enthusiastic attitude.
• Bilingual English/Spanish preferred
• Proficiency to multi-task, follow-thru and follow-up.
• Great Customer Service Skills.
• Must be able to obtain insurance licensing.
• Ability to tactfully handle stressful and difficult situations.
• No remote opportunity