Job Title: Parts Manager

Company: Lano Equipment

Location: Shakopee

Reports To: Ownership

Job Description:

Lano Equipment is seeking a highly motivated and experienced Parts Manager to join our team. The Parts Manager will play a crucial role in managing the parts department and ensuring efficient operations to support our customers' needs. This individual will oversee the day-to-day activities of the parts counter, including inventory management, customer service, and team leadership.

Responsibilities:

- Manage the parts counter operations, including inventory control, ordering, stocking, and distribution of parts for heavy equipment.

- Ensure accurate and efficient processing of parts orders, inquiries, and returns, providing exceptional customer service at all times.

- Collaborate with the service/sales departments and our 2 other branches to fulfill parts requests and support equipment maintenance and sales activities.

- Develop and maintain strong relationships with suppliers and vendors to ensure timely delivery and competitive pricing of parts.

- Monitor inventory levels and implement strategies to optimize stock levels, minimize obsolete parts, and reduce costs.

- Train, mentor, and supervise parts counter staff, providing guidance on product knowledge, customer service skills, and department procedures.

- Implement and enforce safety protocols and procedures to maintain a safe working environment for employees and customers.

- Utilize computerized systems and software to track inventory, process orders, and generate reports for management analysis.

- Stay updated on industry trends, new products, and technological advancements to provide informed recommendations to customers and colleagues.

- Participate in meetings, conferences, and training sessions as required by the company.

Qualifications:

- Minimum of 3-5 years of experience in parts within the heavy equipment industry.

- Proven leadership skills with the ability to effectively manage a team and delegate tasks.

- Strong knowledge of heavy equipment parts, including identification, sourcing, and pricing.

- Excellent communication skills, both verbal and written, with the ability to interact professionally with customers, colleagues, and suppliers.

- Proficient computer skills, including experience with inventory management software and Microsoft Office Suite.

- Detail-oriented with strong organizational and problem-solving abilities.

- Ability to thrive in a fast-paced environment and handle multiple priorities simultaneously.

Here at Lano Equipment, we value diversity, equity, and inclusion (DEI) as integral components of our workplace culture. We are committed to fostering an environment where every individual, regardless of their background or identity, feels valued, respected, and empowered to thrive. We actively seek to recruit, develop, and retain a diverse team that brings a wide range of perspectives and experiences to the table. Join us in our mission to create an inclusive workplace where everyone has equal opportunities for growth and success.

Job Type: Full-time

Pay: $30.00 - $37.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Application Question(s):

• Briefly describe your experience working in a Parts Department that involves heavy equipment. This must be experience working in a store setting. Applicants will only be considered that answer this question.

Experience:

• Heavy Equipment Parts: 3 years (Preferred)

Work Location: In person