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Reports to: Store Manager, General Manager or Multi-Store Manager
The Lane Bryant Customer Specialist is responsible for creating a hospitable store environment using Customer engagement. Customer Specialists build enduring relationships with new and existing Customers that contribute to the achievement of Company goals
Success Characteristics:
• Organically connects with internal/external Customers.
• Creates a warm and welcoming environment.
• Strong written and verbal communication skills
• Openly receives and gives feedback.
• Represents the brand through fashion and product knowledge
• Self-Motivated
• Goal Oriented
• Seamlessly integrates OMNI experience
Responsibilities:
Sales and Service:
• Identifies Customer needs & wants with curiosity and confidence through intentional conversation
• Uses company resources to reinforce the brand experience and facilitate/build strong, enduring relationships.
• Shares and represents current products, fit and fashion trends with customers to appropriately wardrobe, inspire and build trust.
• Demonstrates strong planning and organizational skills proactively contacting Customers to build and deepen relationships in ways that are relevant, timely and meaningful to the Customer.
• Active participant in community/store activities and events that promote the Brand when appropriate or available.
• Uses a “Monthly Playbook” to organize and monitor/track Customer engagement activity.
Business Acumen:
• Stays abreast of the business and competitive landscape, fashion trends and key business drivers to identify opportunities to create an exceptional Customer experience.
Responsibilities:
Operations:
• Supports areas of operational energy as needed
• Plans and prioritizes tasks and responsibilities to meet the needs of the customer and business.
• Protects company assets and maintains a safe work environment.
• Follows all company policies and procedures as well as local, state, and federal employment laws.
Requirements:
• Strong sales or hospitality experience preferred with demonstrated ability to meet or exceed performance standards.
• Ability to work at least (16) hours per week. With a flexible schedule including nights, weekends, and holidays.
• Proficient and confident utilizing mobile technology (e.g. Registers and iPad) to engage with Customers.
• Adjust or move store fixtures including but not limited to garment racks, mannequins, shipment boxes or merchandise weighing up to 25 pounds in all directions on a frequent basis; may need to adjust or move objects or merchandise weighing as much as 50 pounds in all directions on occasion and with assistance as available.
• Retrieve merchandise displayed or stored above shoulder level on a frequent basis, which may include climbing up to a 12-foot ladder; may need to replace overhead lightbulbs, signs, etc. on an occasional basis using up to a 12-foot ladder.
The Company complies with applicable federal, state, and local laws regarding equal employment opportunities and makes reasonable accommodations for qualified applicants and associates with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact myHRSupport at 1-855-436-7177.
Location:
Store 4542-Gateway Station-LaneBryant-College Station, TX 77840The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.
The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.
Part Time
Business Services
$35k-47k (estimate)
04/18/2024
06/17/2024
lanebryant.com
MARGATE, FL
3,000 - 7,500
1985
FRANK SHOOSTER
<$5M
Business Services
The job skills required for Part Time Customer Specialist include Verbal Communication, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Part Time Customer Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Part Time Customer Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Part Time Customer Specialist positions, which can be used as a reference in future career path planning. As a Part Time Customer Specialist, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Part Time Customer Specialist. You can explore the career advancement for a Part Time Customer Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Specialist job description and responsibilities
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Knowing our products inside and out so that you can answer questions.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Specialist jobs
Communicate clearly with customers.
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Step 3: View the best colleges and universities for Customer Specialist.