Qualifications:

• BS/BA, preferably chemical engineering, chemistry or related fields or equivalent industry experience.
• 5 years business experience with significant experience in a sales/service function required, preferably at a customer location.
• Must have a strong work ethic and excellent customer relationship skills.
• Strong communication skills both internally and externally.
• Must have strong problem resolution and technical leadership skills.
• Strong PC capability. Strong knowledge of phosphate coatings, and adhesive and sealants.

Responsibilities:

• Manage the Site/Service functions supporting a Major Automotive OEM.
• Responsible for working with automotive pretreatment system, sealer and underbody applications, and additional process areas. Includes: performing daily tests and quality audits to ensure processes are within specifications.
• Recording results and providing reports to customer management and staff.
• Must communicate effectively with plant personnel at all levels.
• Develop effective account management and service & sales support strategies and activities to cultivate new business opportunities and to provide an outstanding customer service and support commitment.
• Develop, manage, and apply organizational resources to provide excellent customer and technical support.
• Ensure the rapid resolution of problems and provide technical and product management support across multiple technology platforms.
• Maintain high standards and professional image of the company. Place orders, track shipments, monitor.

Comments/Special Instructions

• The position is located at Ford OAHP in Avon Lake, OH