The Lancaster City Housing Authority (LCHA), is looking for an experienced, friendly and organized Receptionist to manage our front desk and perform various administrative tasks relating to Section 8 Program and Resident Selection. As the first point of contact for our company, you'll play a vital role in creating a positive impression on visitors and callers.

Responsibilities:

• Be the friendly face that greets guests and co-workers as soon as they arrive at the office.
• Handle incoming phone calls, screen them, and direct them to the correct department.
• Guide visitors to the appropriate person or office.
• Offer basic and accurate information in person and via phone or email regarding the Authority and its programs.
• Receive, sort and distribute daily mail and deliveries.
• Maintain office security by following safety procedures and controlling access via the reception desk.
• Perform secretarial duties for Program Coordinator and staff as required; prepare all correspondences, reports and annual packets.
• Assist Resident Selection by providing general information to applicants and agencies; dispense applications; process bulk mailings; file and enter public housing and Section 8 applications into the computer.
• Accept payments for outstanding accounts and maintain records of persons owing money to the Authority.
• Compile statistics for determining rent reasonableness for the Section 8 Program.
• Monitor and take the necessary steps to replace expended material and forms.
• Maintain work room and office equipment.
• Ensure the reception area is tidy and well-presented.
• Perform additional duties and tasks as requested.

Position Education:

· Minimum High School Diploma or GED equivalent.

Position Qualifications:

· Ability to read, write and communicate effectively in both English and Spanish.

· Understanding of PC terminal operations with a quantitative ability to coordinate own time.

* Ability to deal with a variety of persons and unusual situations.

· Prefer possession of a valid Pennsylvania drivers' license.

· Work environment routine with periods of isolated high stress.

· Well organized, able to handle multiple projects simultaneously, courteous, tactful, possessing good judgment, able to work independently and with little supervision.

Lancaster City Housing Authority offers a pleasant work environment with low employee turnover. We offer competitive pay and benefits. Interested and qualified candidates should email their resumes in Word or PDF format.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability status, age, sexual orientation, gender identity and expression, marital status, citizenship, HIV/AIDS status or any other legally protected factor.

Job Types: Full-time, Part-time

Pay: Up to $16.00 per hour

Expected hours: No more than 37.5 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• No nights

Ability to Relocate:

• Lancaster, PA 17602: Relocate before starting work (Required)

Work Location: In person