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JOB TITLE: Visitor Services Associate
REPORTS TO: Visitor Services Manager
POSITION STATUS: Part Time/Par Time Seasonal, On-Site (must be available Sundays and Mondays)
Pay: $17.50 per hour
Lan Su Chinese Garden’s mission is to cultivate an oasis of tranquil beauty and harmony to inspire, engage and educate our global community in the appreciation of a richly authentic Chinese culture.
About Lan Su Chinese Garden: Lan Su Chinese Garden is one of Portland's greatest treasures and most interesting sites to see in Portland. A result of a collaboration between the cities of Portland and Suzhou, our sister city in China's Jiangsu province that is famous for its beautiful Ming dynasty gardens, Lan Su was built by Chinese artisans from Suzhou and is one the most authentic Chinese gardens outside of China.
POSITION SCOPE:
Lan Su Chinese Garden is accepting applications for part-time Visitor Services Associates (VSA). The VSA is the first point of contact for visitors. VSAs open and close the Garden, process ticket sales and memberships, support the retail operations of the Garden Shop and art exhibition program, support program set up and tear downs, and work after-hours special events. Regularly engage with multiple departments to implement Lan Su’s Visitor Experience Philosophy.
VSAs are scheduled between 9:30am and 4:30 or 6:30pm, depending on the season. Weekend & evening availability is required. Review of applications to begin immediately with applications accepted on an ongoing basis.
RESPONSIBILITIES:
· Lead, follow and embrace the Lan Su Vision, Mission & Values.
REQUIRED QUALIFICATIONS:
· High school diploma or equivalent.
· At least 2 successful years in retail sales providing outgoing, front-line customer service.
· Excellent verbal and written communication skills with visitors, colleagues, volunteers, and members of all ages and backgrounds.
· Aptitude for independent problem solving with a positive, calm, and professional demeanor.
· Cash register and cash handling experience.
· Aptitude for working well as a team, problem solving, and remaining calm under pressure.
· Ability to stand for extended periods of time in various environments and warm/cool indoor/outdoor temperatures daily.
· Regularly lift up to 40 lbs.
· Basic computer skills required: POS systems and Outlook, iOS touch-screens; Computer savvy highly preferred with a love of learning new technology.
· Knowledge of Chinese culture and Mandarin language skills desired but not required.
METHOD OF APPLICATION: Submit cover letter, resume, & three references to lansuhr@lansugarden.org. Please indicate VSA in the subject. No phone calls or drop-ins, please. These applications will not be considered. Applications accepted on an ongoing basis.
Lan Su Chinese Garden is committed to maintain an environment where employees contribute to the organization’s achievement, take pride in the results of their work, are appreciated as individuals, and are encouraged to develop to their fullest extent. Lan Su is an Equal Opportunity Employer. It is our policy that employees will not be discriminated against in the terms and conditions of employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, disability, or any other classification protected by law.
Job Type: Part-time
Pay: From $17.50 per hour
Benefits:
Schedule:
Shift availability:
Work Location: In person
Part Time
Arts & Culture
$31k-39k (estimate)
11/22/2023
09/18/2024
lansugarden.org
PORTLAND, OR
<25
2000
LISA JAMES
<$5M
Arts & Culture
Lan Su Chinese Garden is one of Portland's greatest treasures. Built by Chinese artisans from our sister city Suzhou (home of China's famous ancient gardens), it's the most authentic Chinese garden outside of China. Much more than just a beautiful garden, Lan Su is a creative wonder-a powerfully inspiring experience based on a 2,000-year-old Chinese tradition that melds art, architecture, design and nature in perfect harmony. Once inside the garden's walls, you'll feel as if you've traveled through time to another era in a faraway world. Lan Su is a window into Chinese culture, history and way... of thinking. Ever changing, Lan Su always has something new to offer - by the minute, by the hour, and with the seasons. Enter the wonderland.
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The job skills required for Visitor Services Associate (Part-Time) include Customer Service, Written Communication, Problem Solving, Planning, Cash Handling, etc. Having related job skills and expertise will give you an advantage when applying to be a Visitor Services Associate (Part-Time). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Visitor Services Associate (Part-Time). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Visitor Services Associate (Part-Time) positions, which can be used as a reference in future career path planning. As a Visitor Services Associate (Part-Time), it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Visitor Services Associate (Part-Time). You can explore the career advancement for a Visitor Services Associate (Part-Time) below and select your interested title to get hiring information.