Description

SCOPE:

Job Responsibilities of the Maintenance Superintendent Perform maintenance service requests. Assist in the preparation of market ready units, including removing trash from vacant apartments, homes, and commercial units (trash outs) prior to make-ready. Troubleshoot/repair of mechanical, carpentry, plumbing, masonry, glazier, and electrical problems including appliance repair. Responsible for upkeep of grounds, amenities, building exteriors and leasing office, parking lots and other community buildings and common areas.

RESPONSIBILITIES:

• The Superintendent will be responsible for common area and apartment repairs in the scope of plumbing, electrical, and carpentry
• The Superintendent will handle all aspects of the property's maintenance, interior and exterior building inspections, and preventive maintenance
• Customer service is a priority, and attention to detail are critical skills to ensure the satisfaction of our tenants
• Efficiently completes all daily work orders
• Communicates any delays in completing a work order with the supervisor in management office
• Troubleshoot repair and maintenance issues involving electrical, plumbing, appliances and carpentry
• Work with office team to ensure all turn-over repairs and services are completed and on schedule
• Maintain accurate records for preventative maintenance-building mechanicals, service requests and apartment turn-over status
• Respond to after-hours on-call emergencies
• Stay current on all applicable building codes and safety standards
• Maintain trash
• Other duties as assigned

QUALIFICATIONS:

• Basic knowledge of plumbing, electrical, carpentry, appliance maintenance, and boilers
• Customer service
• Professional, courteous, and friendly demeanor
• Team-player
• Must have a clean driving record and personal, reliable transportation for on-call emergencies
• Minimum high school education or equivalent
• Valid driver's license
• Minimum 1 year of experience in general maintenance

FLSA CLASS: Non-Exempt

REPORTS TO: Community Manager

SUPERVISORY RESPONSIBILITIES: None

CATEGORY: Maintenance Superintendent

POSITION CLASS: Maintenance Superintendent

COMPETENCIES:

• Treats everyone with respect, compassion and kindness Builds internal respect and loyalty with customers. Demonstrates concern for customers. Effectively responds to customer needs. This includes responding timely to requests, listening to others, and seeking to understand others when there are differences of opinion, finding ways to build on each other’s ideas. Acts with empathy and focus, while able to resolve problems.
• Demonstrate integrity, transparency and doing things the right way Makes lemonade out of lemons. This includes following policies, demonstrating financial responsibility with Lakeshore assets, complying with state and federal law, and practicing safety. Conforms to the highest professional standard. Turns challenges into wins.
• Collaboration and teamwork Involve key stakeholders in decision making. This includes developing and maintaining positive work relationships. Enhances the level of mutual cooperation. Actively participates in team-oriented objectives and activities. Focuses on team success, over individual.
• Solves problems and is transparent about outcomes Champions new initiatives beyond the scope of the department. Seeks to improve in all aspects of work performance. Creates an environment of continuous improvement and innovation. Encourages people to maintain high standards of quality and thoroughness.
• Serves our employees and residents to improve their lives This includes maintaining the property that creates curb appeal, a welcoming community environment, supports individual and family activities, creates a sense of neighborhood. At work, continually challenges self to grow and develop to be the best you can be at work.

PHYSICAL REQUIREMENTS:

• Ability to lift 50 100 lbs. following appropriate safety procedures;
• Work in an upright standing position for long periods of time;
• Ability to crawl in small and tight spaces;
• Work in different environmental working conditions (e.g. heat, cold, wind, rain);
  • Walk and climb stairs, handle, finger, grasp and feel objects and equipment; Reach with hands and arms; Communicate, receive and exchange ideas and information by means of the spoken and written word;
  • Ability to quickly and easily navigate the property/building as required to meet the job functions;
• Repeat various motions with the wrists, hands and fingers;
• Ability to detect auditory and/or visual emergency alarms.

COMPENSATION: $18.00 - $19.50/Hr (Based on experience) salary plus 5% quarterly bonus and 20% housing discount

LOCATION: Santiago Estates - Las Vegas, NV

Lakeshore Management is an equal opportunity employer. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, gender identity, sexual orientation, disability, national origin, or protected veteran status. Applicants are encouraged to confidentially self-identify when applying. Employment is contingent upon successful completion of background investigation. Lakeshore is a smoke-free and drug-free workplace, for the purpose of safety and health for all. Pre-employment drug screening is required. No recruiters or agencies without a previously signed contract. Only candidates whose profiles closely match requirements will be contacted during this search.

Job ID: 28294/143

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