Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 892 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.

Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.

Active - Benefit Eligible and Accrues Time Off

Must effectively interact with patients, families and other health team members. Must perform a variety of clerical duties, admitting/discharging and transfer of patients within the electronic system, scheduling/coordinating work within department and with other departments, providing receptionist duties, maintaining/ordering department supplies, reporting pertinent information to supervisors, and responding to inquiries and requests for information.

• Fosters an inclusive and engaged environment through teamwork and collaboration.
• Ensures patients and families have the best possible experiences across the continuum of care.
• Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.

• Behaves in a mindful manner focused on self, patient, visitor, and team safety.
• Demonstrates accountability and commitment to quality work.
• Participates actively in process improvement and adoption of standard work.

• Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
• Knows and adheres to organizational and department policies and procedures.

People At The Heart Of All We Do

• Fosters an inclusive and engaged environment through teamwork and collaboration.
• Ensures patients and families have the best possible experiences across the continuum of care.
• Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.

• Behaves in a mindful manner focused on self, patient, visitor, and team safety.
• Demonstrates accountability and commitment to quality work.
• Participates actively in process improvement and adoption of standard work.

• Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
• Knows and adheres to organizational and department policies and procedures.

• Processes information for new admissions and transfers accurately to expedite patient throughput
• . Perform Clerical/Receptionist duties to reflect strong customer service to our patients, families and team members.
• Demonstrate knowledge of equipment and technology necessary to complete duties and responsibilities for effective throughput and patient safety.
• Processes information for discharges to ensure a safe and efficient discharge
• Promotes stewardship by maintaining appropriate par levels for supplies needed on the clinical unit.
• Demonstrates knowledge of environment of care regulatory requirements for the clinical setting.
Maintains patient safety, comfort, confidentiality and privacy, adheres to HIPAA standards

Essential:

• Customer service training
• Strong time management skills
• Knowledge of medical terminology
• Basic computer/typing skills
• Effective reading, written and verbal communication skills

• Successful completion of Health Unit Coordinator program or related clinical or medical support experience

Essential:

• High School or Equivalent

Essential:

• Basic Life Support