We are looking for a dynamic individual who is passionate about providing exceptional customer service. We are a well-established and growing family practice that prides itself on providing the highest level of quality eye care to our patients at our 2 locations. Our fast paced and friendly working environment requires this individual to be outgoing, detail-oriented, hardworking, excellent in communication, capable of multitasking, and a team player. Some experience in optical is ideal, but training will be provided for the right candidate. Pay is based on experience.

Job responsibilities include

• Assist patients in frame selection and educate them on their corrective lens options and help them make choices that fits their medical needs as well as lifestyle preferences
• Verify that eyewear meets optical standards and patient’s requests
• Adjust, dispense, and repair glasses
• Verify insurance coverage and eligibility, and inform patients of any co-payments or uninsured services.
• Answer phone calls and schedule appointments
• Troubleshoot to ensure patient success and outstanding customer service
• Bill patients out for exam services, collected co-pays and deductibles
• Work with team members and doctors to provide excellent quality eye care to our patients

Job Types: Full-time, Part-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Experience:

• Sales: 1 year (Preferred)
• Optical: 1 year (Required)

Ability to Commute:

• Oakland, CA 94606 (Required)

Work Location: In person