2 Call Center Chat Specialist Jobs in Chandler, AZ
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Call Center Chat Specialist
$56k-73k (estimate)
Full Time
2 Weeks Ago
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
Laiba Technologies is Hiring a Call Center Chat Specialist Near Chandler, AZ
Job Details
Position: Call Center Chat Specialist
Location: Chandler, AZ (Onsite role)
- Listens and probes to provide one-on-one advice that helps connect clients with solutions to achieve their financial goals. Serves as a subject matter expert engaging via chat with clients that are navigating our digital banking pages, by responding to questions about our products & applications to ultimately make it easy for clients get what they need digitally. Involves referring customers to the appropriate line of business for products or services not supported. Uses a combination of pre-approved messaging and free form responses to create a personalized experience for each of our clients. May interact with more than one client at a time. Accountable for a great client experiences and successful resolution of all requests.
Experience in the banking/financial industry
Experience working in a call center
Experience with chat
Experience with multi-solution customer offerings and bundling services
Skills:
- Attention to Detail
- Customer and Client Focus
- Interpret Relevant Laws, Rules, and Regulations
- Written Communications
- Adaptability
- Client Experience Branding
- Customer Service Management
- Issue Management
- Problem Solving
- Advisory
- Business Development
- Client Solutions Advisory
- Consulting
- Research
Job Summary
JOB TYPE
Full Time
SALARY
$56k-73k (estimate)
POST DATE
05/01/2024
EXPIRATION DATE
05/08/2024
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