You haven't searched anything yet.
Description
Purpose:
All aspects of customer service at front desk and in retail area
Essential Functions:
Greets customers
Knowledgeable in computer software, SalonBiz and other standard software packages
Serves as a resource to clients regarding school services, pricing information, and product knowledge
Checks customers in for services and executes completion of necessary paperwork
Book appointments utilizing knowledge in computer software
Collects payments for services and retail; removes and records amount of cash and other forms of payment in register at end of shift
Respond to client inquires and/or client complaints, resolves challenges based on level of challenge presented or refer client complaint to management
Arranges merchandise and helps put out inventory on shipment days
General cleaning such as shelves, counters, coffee bars, etc.
Solicits sale of new or additional services
Responsible for data input and maintenance of student quota sheets, assignment of student phase numbers, desk assignments, and various student-related reporting
Coordinate student schedule changes according to needs of the BAI Instructors; open services for students one week prior to the next phase of instruction
Provides training and guidance to new students through written and oral instructions; PowerPoint presentation for Intro II Phase, and assignment of front desk stations within specified time frames
Update and maintain front desk process and procedure manual
Maintain and promote positive public relations
Audits register amounts during opening and closing procedures
Provide general administrative functions and completes other duties as assigned or directed.
Performs other duties as required
Requirements
Position Qualifications:
High school graduate with previous experience in customer service preferred
Excellent customer service and organizational skills
Detail oriented
Computer knowledgeab
Full Time
$41k-53k (estimate)
03/29/2024
05/28/2024
The job skills required for Customer Coordinator include Customer Service, Organizational Skills, Pricing, PowerPoint, Presentation, Product Knowledge, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Coordinator positions, which can be used as a reference in future career path planning. As a Customer Coordinator, it can be promoted into senior positions as a Technical Customer Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Coordinator. You can explore the career advancement for a Customer Coordinator below and select your interested title to get hiring information.