Case Manager - Personal Injury Law Firm - Bilingual Spanish Required

About us

We are supportive, inclusive, collaborative and our goal is to provide the best service and experience for our clients and be the best place to work for our team members!

Our work environment includes:

• Growth opportunities
• Casual work attire
• Lively atmosphere

A quickly growing and successful personal injury law firm is looking for an experienced Pre-Litigation Case Manager. Bilingual Spanish required. Must be Fluent "read, write , speak" Spanish.

The ideal pre-litigation case manager has 2 - 5 years of experience managing motor vehicle accident, premise liability and various other personal injury related cases from intake through case settlement. The ability to handle and manage client contact in a professional and friendly manner is essential. Knowledge of Needles Neos is a plus.

Job duties include, but are not limited to:

• Assisting with new client intake when needed
• Inputting cases into our Needles Neos database
• Preparing and sending letters of representation
• Requesting police reports, photos, BWC videos
• Assisting clients with property damage claims
• Coordinating medical treatment
• Contacting and keeping clients up-to-date on case progress throughout the case
• Requesting and following up on medical records
• Preparing and sending demand packages
• Assisting attorneys with case negotiations
• Preparing the settlement disbursals
• Preparing and faxing/emailing balance verification requests to providers
• Updating system software with balances once verified
• Preparing and faxing/emailing reduction requests to providers
• Meeting with clients to sign releases and review draft disbursals

Required Experience/Skills:

• Superior organizations skills
• Detail-oriented with the ability to multi-task
• Ability to work independently and without close supervision
• Strong communication and customer service skills
• Strong time management skills
• Professional demeanor
• Responsible and reliable with superior work ethics
• Bilingual Spanish

Benefits:

• Industry leading compensation commensurate with experience
• Paid medical, dental, vision coverage for employee subject to industry-standard restrictions
• Dependent medical, dental, and vision coverage available
• Paid Time Off
• 401(k) eligibility after one year of employment
• Various other elective benefits available for employees to enroll in, paid by employee
• Paid downtown parking

If you are a Notary or you can become a Notary would be of great benefit to this position.

Job Type: Full-time

Pay: $26.00 - $34.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Personal Injury Case Manager: 2 years (Required)

Work Location: In person