This title is part of the New York Hiring for Emergency Limited Placement Statewide program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, if they meet the below NY HELPS minimum qualifications.
NY HELPS Non-Competitive Minimum Qualifications:
One year of clerical experience.
It is expected that employees hired under NY HELPS will have their non-competitive employment status converted to competitive status in the future, without having to compete in an examination. Employees will then be afforded all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified. If you are interested in the NY-HELPS program, or this position, you may reply to this vacancy posting, or you may visit the New York State Department of Civil Service website at https://www.cs.ny.gov/help/ (copy and paste in browser) to register today, in three easy steps.
Competitive Minimum Qualifications:
A review of your state history is needed, if you meet any of the below Permanent Competitive qualifications. Please provide the last four digits of your social security number in your email response or on your resume. If you are not comfortable providing this information via email, a representative from our office will contact you via phone.
55 B/C Qualifications:
This position is designated 55b/c and is subject to verification of applicant eligibility. Please provide a copy of your 55b/c letter when applying. You must meet the open competitive qualifications from the most recent examination announcement.
Reassignment Qualifications:
Current Department of Labor employees only, with at least one year of permanent, contingent-permanent, or 55b/c service in an Office Assistant 2; if you have less than one year, you must be reachable on the current Office Assistant 2 eligible list for this location, if one exists.
52.7 Non-Competitive Promotion (NCP) Qualifications:
To be eligible for NCP, candidates must be in the Department of Labor promotion field and have one year or more of permanent, contingent-permanent or 55 b/c service as an Office Assistant 1. If 3 or fewer qualified Department of Labor Office Assistant 2 respond to this posting, Civil Service may approve the permanent appointment of one of the qualified Office Assistant 2 without further examination.
Note: Non-competitive refers to not competing in an examination; the appointment will be competitive.
70.1 Transfer Qualifications:
One year of permanent or contingent-permanent as a Grade 9 or higher determined to be similar by Civil Service. (Must include SPL language if exists)
Note: For all transfers noted, a comprehensive list of titles approved for transfer is available through Civil Service GOT-IT at https://careermobilityoffice.cs.ny.gov/cmo/gotit/ .
Preferred Qualifications:
Ability to initiate and maintain relationships across a diverse set of stakeholders, excellent customer service skills, and experience utilizing Microsoft Office.

Standard Duties:
As an Office Assistant 2 with the Unemployment Insurance Appeal Board, your duties will include, but are not limited to: providing administrative support for the UIAB hearing office, preparing cases for appeals, processing transcripts, statements, and replies, mailing decisions, and answering telephones.

If you are a current NYS employee and have questions regarding salary, please contact the Business Services Center (BSC): 518-457-4272, BSCHR@ogs.ny.gov.
Candidates with no previous state service will begin at the starting rate of the salary range listed above.
Telecommuting options will be discussed at the time of interview.