Do you enjoy working with the public; meeting people from all over the world and hearing their stories? Are you looking for an employer who has an amazing group of people who work together as a team? La Quinta Boise Towne Square is looking for a positive, energetic person to join our front desk staff.

Looking for a part-time (2) or full time (1) front desk agent with a flexible schedule. Must be able to work weekends and holidays. Looking for someone to work the shifts from 2p or 3p-10p and may cross train on other shifts.

OVERALL RESPONSIBILITIES

• Register guests and assign rooms, accommodating special requests.
• Check guests out efficiently.
• Assist in pre-registration and blocking of reservations.
• Comply with unit cash handling, credit card policies and procedures.
• Complete daily checklist tasks.
• Keep front desk and lobby area clean and presentable for guests.
• Practice positive guest relations by demonstrating Western states Lodging & Management hospitality and service standards.
• Be knowledgeable of all brand specific front desk requirements and current promotions.
• Be knowledgeable and capable of operating current brand property management system.
• Other duties as assigned by your supervisor.
• Ensure hotel loss prevention policies are executed and enforced.
• Act as Manager on Duty to ensure guest complaint resolution.
• Audit guest accounts to ensure that room rates and market codes are correct and congruent.
• Audit group accounts to ensure that postings to these accounts are in accordance with the sales contract.
• Post room and tax to all active guest accounts.
• Run all computer reports necessary to complete accounting documents.

JOB QUALIFICATIONS

• Ability to verbally communicate effectively with guests and co-workers.
• Pushing, pulling, bending, stooping, upward reaching
• Prolonged periods of standing and/or walking
• Some exposure to cleaning chemicals
• Smile and provide a pleasant place for our guests
• Computer skills are a plus
• Must be able to work varied shifts including mornings, nights, overnights, holidays and weekends.

Job Types: Full-time, Part-time

Pay: $15.50 - $16.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Free parking
• Health insurance
• Health savings account
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Weekends as needed

Work setting:

• In-person

Experience:

• Customer service: 1 year (Preferred)

Shift availability:

• Night Shift (Required)

Work Location: In person