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LA CANTERA RESORT & SPA
San Antonio, TX | Full Time
$43k-56k (estimate)
1 Month Ago
Banquet Front of House Administrator
$43k-56k (estimate)
Full Time 1 Month Ago
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LA CANTERA RESORT & SPA is Hiring a Banquet Front of House Administrator Near San Antonio, TX

About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description: Come be a part of something bigger! Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer:
  • Full Time employees have access to Medical and Dental insurance to fit your needs
  • Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses)
  • 401K match (Let us help you build your financial future)
  • Companywide Hotel Room Discounts (Who doesn’t love to get away)
  • Paid Time Off
  • Employee Assistance Program (We are here to support you)
  • Employee family events (bring the kids!)
  • Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
  • Many more, please inquire for more details One of the premier luxury resorts in San Antonio, La Cantera reimagines its ranch roots through 496 rooms, 34 boutique-style Villas, and an exclusive adults-only floor. Overlooking 550 acres of The Texas Hill Country, La Cantera has become one of the most sought after San Antonio resorts. At La Cantera, sophistication meets relaxation. Every experience provides the opportunity to discover something new. From our 25,000 sq. ft destination spa, Loma de Vida Spa & Wellness, a championship golf course, guests can immerse themselves in the San Antonio scenery. Unlike other Hill Country resorts, La Cantera invites the peaceful Hill Country ambiance into every space. Overview:
The Banquets Front of House Administrator is responsible for assisting the FOH Banquet Leaders and associates in running an efficient and well-informed department. They will achieve this goal by completing Administrative duties to support the operation, which will allow the Captains, Servers, Managers, and Director to spend time on the floor supporting the Banquet Operation.
The Banquets Admin shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for exemplifying the La Cantera Resort and Spa Culture as well as promoting the resort as both the Destination and Employer of Choice!

Essential Job Functions:

  • Excellent reading, writing, and oral proficiency in the English language.
  • Must be able to type a minimum of 40 WPM.
  • Previous secretarial, hotel, and/or related experience required.
  • Prior word processing software experience required.
  • The ability to answer the telephone using proper telephone etiquette and act as a liaison between callers and the Banquet leaders.
  • The ability to type in a proficient manner to ensure a quality and timely product.
  • The ability to produce all banquet change sheets, 10-day Reports, 3-month forecasts, blackout calendars, etc.
  • The ability to proofread all correspondence prior to submission for signature.
  • The ability to efficiently utilize computers to complete all tasks.
  • The ability to maintain all banquet files in accordance with established procedures and standards.
  • The ability to ensure all information regarding each group is sent to the proper department on schedule to facilitate the proper handling of the group.
  • The ability to advise a manager when a work assignment cannot be returned within 48 hours.
  • The ability to maintain a friendly, caring, and helpful attitude with clients, as well as other hotel personnel.
  • The ability to assist in the preparation of reports as required by the Banquet leadership.
  • The ability to keep informed as to the daily hotel activities.
  • The ability to requisition supplies and collateral through the purchasing system with the proper signatures and put said items in their proper place.
  • The ability to participate in scheduled meetings as requested.
  • The ability to copy, fax or mail any documents, files, proposals, prospectus, or applications as needed.
  • The ability to read and understand the function space diary in Salesforce.
  • The ability to book internal meetings and follow through with proper booking procedures.
  • The ability to respond properly in any hotel emergency or safety situation.
  • Ability to cope with distractions throughout the day.
  • Design all posters, flyers, tent cards, food signs, and signage for the hotel functions.
  • Maintain up-to-date BEO menu books.
  • Coordinate Food and Beverage meetings and produce minutes.
  • Maintain stationary supplies & proper filing systems.
  • The ability to perform other tasks or projects as assigned by Banquet management.
Qualifications:
  • High school diploma, GED, or the equivalent work experience required.
  • Two or four-year degree in a field of choice preferred.
  • Prior Hotel Banquet Experience preferred.
  • Bi-lingual preferred.

Job Summary

JOB TYPE

Full Time

SALARY

$43k-56k (estimate)

POST DATE

04/07/2024

EXPIRATION DATE

06/05/2024

WEBSITE

lacanteraresort.com

HEADQUARTERS

San Antonio, PR

SIZE

200 - 500

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