Job Description

Excel intermediate skill level

SAP : Knowledge of Customer Service (SD, CS module) and Project System Modules

As a member of the US Service Team, the Business Administrator handles order entry, set up, invoicing and overall financial aspects of service orders, contracts, demand orders, small upgrades, and projects as assigned.

The BA shall follow the internal procedures on order entry and administration, invoicing, and collections in their assigned regions.

The BA will monitor financials regarding local order bookings and involve Local Management, as necessary, when financial and contract issues arise.

The BA will participate in the project and service management reviews as well as any other reviews over open orders as necessary.

Overall financial responsibilities are within the scope of the Local Management and Local Finance; however, the BA will also monitor the progress on their assigned open orders and will adjust planned and forecast costs as necessary or inform Local Management of variances and request guidance for adjustments to the orders.

Typical duties / responsibilities for administration may include, but are not limited to, the following :

Order entry of orders in assigned location.

Order entry into SAP as per eApprove local database or open job request form

Set up of hours, parts, materials, subcontract labor, etc. in SAP

Creation and responsibility of purchase requisitions

Notification of order booking to customer and other employees as necessary

Open Order Management

Monthly the BA will assist Ops Manager to review the open orders and revenue forecast and identify which orders are ready to be invoiced and any other issues

Update SAP with correct order information including invoice month, planned margin

Take detailed notes and maintain organization of open orders to work with project management to ensure timely and efficient invoicing to customers upon order completion

Invoicing

Timely invoicing of order as required and instructed from project management and / or operation management

Calculation and submittal to customer of change order requests for time, material, expenses, etc. as needed.

Receipt of revised purchase order from customer as needed

Follow up with customer on payment and open AR disputes

Maintain accurate notes on open AR and issues

Follow up on open POs and ensure invoice is received and updated

Order reviews and involvement of Project Management and / or Operation Management on issues that prevent order entry or invoicing per procedures.

Resolving of terms and conditions issues with project management when required

Creation of contract / order acknowledgement forms and signature as required

FCM Modification as required for booking of projects and / or large orders

Complete adherence to SOX controls and notification to local management when SOX control is not performed

Requires knowledge and use of :

Microsoft Outlook

Excel intermediate skill level

SAP : Knowledge of Customer Service and Project System Modules

Internal Database and Software

Group Policies and Directives

Local SOX Control Processes

Ad hoc support of project and operations management

High school and minimum 2 years experience in business administration, finance, customer support, maintenance, projects, OR Associates degree and 1 year of experience in business administration, finance, customer support, maintenance, projects;

OR Bachelor and minimum experience required.

About Kyyba :

Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.

At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values;

incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.

Disclaimer :

Kyyba is an Equal Opportunity Employer.

Kyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

Minorities / Females / Protected Veterans / Individuals with Disabilities are encouraged to apply. All employment is decided on the basis of qualifications, merit, and business need.

Rewards :

Medical, dental, vision

401k

Term life

Voluntary life and disability insurance

Optional Pre-paid legal plan

Optional Identity theft plan

Optional Medical and dependent FSA

Work-visa sponsorship

Opportunity for advancement

Long-term assignment with opportunity for hire by client

SELECT AWARDS

• An INC 5000 company for 10 years
• Corp! Michigan Economic Bright Spots
• Crains Detroit Business Top Staffing Service Companies in Detroit
• Best of MichBusiness winner in HR Wizards & Partnerships
• Metro Detroit Elite Category : Recruitment, Selection & Orientation for 101 Best & Brightest
• 101 Best & Brightest Companies to Work for in Michigan

Last updated : 2024-04-23