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The QTI Group
Middleton, WI | Full Time
$37k-47k (estimate)
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Kwik Trip
Kwik Trip
Middleton, WI | Full Time
$54k-70k (estimate)
1 Month Ago
Zimbrick
Middleton, WI | Full Time
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The QTI Group
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Customer Service Leader
Kwik Trip
Kwik Trip Middleton, WI
$54k-70k (estimate)
Full Time | Retail 1 Month Ago
Save

Kwik Trip is Hiring a Customer Service Leader Near Middleton, WI

Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com
Location: Kwik Trip 962
Minimum Starting Pay: $17.50
Shift: Variable


Guest Service Leader:

Kwik Trip is seeking energetic, outgoing and positive people to make a difference in the communities we serve. Our Guest Service Leaders delegate tasks, train coworkers, resolve customer complaints, troubleshoot register or transaction issues, set the example for excellent customer service, ensure the team focuses on achieving daily goals, assist with merchandising, and most importantly ensure that the highest quality of customer service is being met on a daily basis

Requirements:

  • Great people skills
  • Enjoy a fast paced work environment
  • Ability to problem solve challenges and shift priorities quickly
  • Desire to help others
  • Maintain a clean and inviting store
  • 6 months retail experience including customer service and money handling
  • Ability to get others motivated to complete tasks and meet goals
  • Lift up to 50lbs, walk/stand up to 8-10 hours per day

Kwik Trip has rated as a Top Workplace several years running, both nationally and in the states that we operate. We live by our mission, treating others how we would like to be treated and we strive to make a difference in people's lives. Our mission drives how we operate as a business as well as how we approach staffing our stores. We are a family owned company and share 40% of pre-tax profits with all their coworkers. Our teams are loaded with fun, ambitious and energetic people that make work enjoyable and brighten the days of our guests.

Kwik Trip is an innovative company that offers a variety of careers paths, from Retail Leadership to our Support Center and Production and Distribution Facilities. Many Guest Service Leaders throughout the company have developed the skills to take on new challenges and leadership roles within the company.

Kwik Trip, Inc. OVERVIEW:

For over 50 years, Kwik Trip, Inc. has operated friendly, clean, trusted, family-owned, local convenience stores in communities throughout Wisconsin, Minnesota, Iowa, and Illinois. With a commitment to generosity, Kwik Trip, Inc. is dedicated to treating coworkers and guests like family. We continue to look for ways to improve our guest shopping experience and product offerings, as well as to ensure we provide a safe and fun work environment for our coworkers. We offer competitive wage and benefits and continue to invest in our family of co-workers and provide them with career advancement and growth opportunities.

Kwik Trip, Inc. is an Equal Employment Opportunity Employer.

Function: Customer Service; Restaurant - Food Service; Retail

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$54k-70k (estimate)

POST DATE

04/06/2023

EXPIRATION DATE

05/08/2024

WEBSITE

kwiktrip.com

HEADQUARTERS

RICE LAKE, WI

SIZE

7,500 - 15,000

FOUNDED

1965

CEO

JODIE YOCER

REVENUE

$1B - $3B

INDUSTRY

Retail

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About Kwik Trip

Our Mission: To serve our customers and community more effectively than anyone else by treating our customers, co-workers, and suppliers as we, personally, would like to be treated and to make a difference in someone's life. Kwik Trip is unique in the convenience store industry. Family-owned, we treat our associates and guests like family. Since we first opened our doors to guests in 1965, weve put down strong roots in the communities we serve. As we have grown, weve added new and fresh abilities to offer the high-quality products at a low price by making many of the things we sell ourselves, ...keeping costs low and eliminating the middlemans markup. If you are interested in working for a company that is a leader in its industry, promotes from within, offers flexible work schedules and health benefits to all eligible co-workers, and shares an unheard of 40% of pre-tax profits with all of its co-workers, wed love to hear from you. -40% Profit Sharing -401k Program -Year-End Bonuses -Vacation Pay -Holiday Pay -Medical Insurance -Dental Insurance -Disability Insurance -Accident & Cancer Insurance -Life Insurance -Vision Plan -Prescription Cards -Medical Reimbursement Accounts -Dependent Care Accounts -Sick Pay -Wellness Program -Employee Assistance Program More
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The job skills required for Customer Service Leader include Customer Service, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Leader. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Leader. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Leader positions, which can be used as a reference in future career path planning. As a Customer Service Leader, it can be promoted into senior positions as a Customer Service Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Leader. You can explore the career advancement for a Customer Service Leader below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Leader, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Leader for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Leader job description and responsibilities

Distribute and respond to escalated customer service calls and correspondence. Performs account maintenance functions, documentation reviews, and file administration.

02/25/2022: Longview, TX

Reporting to the Operations Manager, the Customer Service Leader will lead and develop a team of experienced and non-experienced Customer Account Representatives.

01/27/2022: Nashua, NH

The Customer Service Leader will ensure the training, conduct, and performance of their team.

12/22/2021: La Crosse, WI

Customer service managers ensure customers are satisfied at all times before, during, and after a visit or transaction.

12/13/2021: Somerset, NJ

Understands and recognizes coworkers contribution through customer feedback surveys and team recognitions.

02/16/2022: Rapid City, SD

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Leader jobs

As customer expectations change, driven by digitalization and the emergence of new resolution channels, service leaders must maintain a high-quality customer experience and adopt to the trend.

01/07/2022: Rochester, NY

Set an example for team members of commitment, customer service activities, work ethics and habits and personal character.

01/13/2022: Cleveland, OH

Customer service leaders need to always be there to assist their team whenever necessary.

01/26/2022: Columbia, SC

Engage employees to follow the customer service mission and vision.

03/04/2022: Port Arthur, TX

Make time for strategic thinking and involve your team in brainstorming to come up with a better strategy in meeting your metrics.

02/10/2022: Tulsa, OK

Step 3: View the best colleges and universities for Customer Service Leader.

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