DFW Lube Ventures LLC, a rapidly expanding Quick Lube & Automotive Repair chain in the DFW area, is actively hiring knowledgeable service advisors for multiple locations. As a high-volume facility prioritizing efficiency and top-notch vehicle maintenance, we invite qualified individuals to join our dynamic team. If you are a skilled Customer Service Advisor seeking to contribute to a fast-paced and customer-focused environment, we encourage you to apply. Additionally, we're seeking motivated Quick Lube Technicians to join our team. You'll play a crucial role in ensuring our customers receive top-notch service and leave with a smile on their faces.

Responsibilities:

• Customer Assistance: Greet customers warmly as they arrive at our quick lube facility. Listen attentively to their concerns and provide knowledgeable advice and recommendations on services based on their vehicle's needs.
• Service Coordination: Coordinate with our service technicians to ensure efficient and timely completion of vehicle maintenance and repairs. Keep customers informed about the status of their vehicles and any additional services required.
• Upselling: Identify opportunities to upsell additional services and products that align with customers' needs and preferences. Educate customers about the benefits of various services and products to enhance their driving experience.
• Payment Processing: Handle cash, credit, and debit card transactions accurately and efficiently. Maintain proper documentation of transactions and ensure compliance with company policies and procedures.
• Customer Satisfaction: Strive to exceed customer expectations by providing friendly, professional, and personalized service at all times. Address any concerns or complaints promptly and effectively to ensure customer satisfaction and loyalty.
• Maintaining Cleanliness: Keep the customer service area, waiting room, and restroom facilities clean and organized. Ensure that all equipment and tools are properly maintained and in good working condition.

Qualifications:

• Previous experience in customer service, preferably in the automotive industry.
• Strong communication and interpersonal skills.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Basic knowledge of vehicle maintenance and automotive systems (preferred but not required).
• Proficiency in using computer systems and point-of-sale software.
• Willingness to work flexible hours, including weekends and holidays.

Benefits:

• Competitive pay based on experience and performance.
• Opportunities for career growth and advancement within the company.
• Comprehensive training programs to enhance your skills and knowledge.
• Employee discounts on services and products.
• A supportive and collaborative work environment.

Join our team and be part of a company that values excellence in customer service and employee satisfaction. If you're passionate about cars and enjoy interacting with people, we want to hear from you! Apply now by submitting your resume and cover letter detailing why you'd be a great fit for the Customer Service Advisor position at DFW Lube Ventures LLC.

Job Type: Full-time

Pay: $14.00 - $25.00 per hour

Expected hours: 35 – 50 per week

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Referral program

Schedule:

• 10 hour shift
• 8 hour shift
• Choose your own hours
• Day shift
• Monday to Friday
• No nights
• Overtime
• Weekends as needed

Ability to Relocate:

• Mansfield, TX 76063: Relocate before starting work (Required)

Work Location: In person