The Vice President of Operations is an experienced executive who provides management, direction, leadership and oversight to ensure the accounts are maintained and operated in accordance with the company standards and established community’s objectives. This positions specifically supports our high-rise property operations The position is responsible for developing programs and systems to support the strategic direction and aligning business plans with organizational objectives. This position will report directly to the Chief Operating Officer and will serve as a member of the executive team.

As a team member of KW PROPERTY MANAGEMENT & CONSULTING, you are expected to understand and support the mission statement of the company and practice our GREAT values every day. These values include but are not limited to greeting and smiling; showing respect with name recognition and eye contact; accepting the empowerment to exceed everyone's expectations and showing enthusiasm for your position and duties; being accountable to show a positive attitude and accountable for your actions; and be trustworthy in your duties and transparent in everything you do. These are our GREAT values and part of your work practices and expected as part of your daily activities while working at KW Property Management and Consulting.

• Bachelor’s degree in Business Administration or related degree is required
• Experience in operations of a high-rise property
• Food and Beverage highly desired
• 6 – 7 year of related experience
• Must have 7 years of experience managing teams and projects.
• Must have a valid Florida driver’s license
• Must possess strong managerial background; minimum four (4) years of experience in Operations Management
• Ability to read, analyze, and interpret technical procedures, financial statements / audits, regulations or documents with a similar degree of complexity.
• Must be proficient and have good working understanding of latest technologies; such as but not limited to Microsoft Office and build knowledge & adeptness in Jenark software application in response to in-house trainings.
• Employee is sometimes required to work for extended periods of times being flexible in the hours which could include nights and weekends.
• Must have the ability to react and address all emergency situations in a timely manner. Must be available for all emergency calls.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strategic planning and execution to enhance profitability, productivity and efficiency throughout the company’s operations with an emphasis on our high-rise portfolio.
• Develop and direct the management of the client to ensure customer satisfaction.Identify any issues that may lead to client terminating the contract.
• Implement processes and systems that will generate higher productivity and revenues.
• Interact regularly with executive team and individual department heads to ensure that company’s operational priorities are aligned with total company direction.
• Continually investigate and introduce process improvement measures and presents suggestions to Executive Director and for consideration.

Competencies;

1. Leadership.
2. Customer/Client Focus.
3. Organizational Skills.
4. Problem Solving/Analysis.
5. Strategic Thinking
6. Business Acumen
7. Collaboration
8. Diversity and Inclusion
9. Teamwork Orientation

This position manages all employees of the department and is responsible for the performance management and hiring of the employees within that department.

This job operates primarily in a professional office environment. The job will visit sites which are condominium high-rise buildings and home owner associations that may have food and beverage operation on-site.The sites will have moderate to loud noise and may be under construction.This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

This is a full-time, exempt (salaried) position. Evening and weekend work may be required as job duties demand.This schedule may change to accommodate the business needs of the company

This position requires up to 60% travel.Travel is primarily locally during the business day, although some out of the area travel and overnight may be expected.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.