Job Complexity & Critical Skills

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The position is fundamental to the administrative and operational functions of the Property and as such requires established organizational skills, with attention to detail and solid time management, and good interpersonal skills.
• As the key employee of the buildings' operations interior and exterior, the Maintenance Supervisor is essential to the longevity of all equipment and the aesthetic nature of the property. The Maintenance Supervisor must perform the job duties with a view toward projecting a professional and competent image: Service to the customer in a friendly and outgoing manner is also essential, while timelines and maintaining a clean atmosphere are key.
• The position is fundamental to all mechanical functions of the community and includes working closely with the Association Manager and their maintenance team to operate the community and facilitate solutions to all types of maintenance problems within the community. Strong leadership skills, customer service skills, technical skills, and problem solving abilities are required.

Essential Duties and Responsibilities include the following. Other duties may be assigned to meet business needs.

• Performs the day to day routine maintenance of the building utilizing their maintenance staff in a leadership role.
• Develops and adheres to the preventative maintenance program for the community. Update as needed.
• Supervise all building repairs done by outside vendors, reporting to the Association Manager satisfactory/unsatisfactory completion.
• Maintain an operating environment to achieve a satisfactory level of resident’s service as measured by formal and informal feedback and surveys.
• Monitoring all systems of the buildings and performing any and all basic repairs as needed.
• Demonstrates a routine and effective ability to adjust to changing circumstances.
• Responds to phone calls and correspondence in a timely, professional manner.
• Encourages maintenance staff to behave in a professional manner and comply with company’s safety standards. Motivates staff to work as a team.
• Creates a maintenance report, which depicts an update on the actual condition of the property, progress of specific projects, and makes clear and concise recommendations.
• Observes all safety standards and participates in the Company’s efforts to provide a safe work environment.
• Understands and follows the directions and tasks given by direct supervisor and conscientiously completes them.
• Organizes time effectively and successfully balances the competing demands of multiple projects.
• Keeps up to date equipment maintenance logs, inventory, and update preventative maintenance manual quarterly.
• Understanding of computer systems familiarity with email systems, spreadsheets and on-line ordering and maintenance reporting tools. 

Competencies;

• Financial Management.
• Technical Capacity.
• Performance Management.
• Communication Proficiency.
• Ethical Conduct.
• Leadership.
• Problem Solving/Analysis.
• Strategic Thinking
• The Maintenance Supervisor will assist the Property Manager with interviewing, training, staff development and scheduling.

Work EnvironmentWhile performing the duties of this job, the employee occasionally works in outside weather conditions. The employee occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions and fumes. The noise level in the work environment is usually moderate to loud.

Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The physical demands and work environment characteristics described here are representative of those that must be met or encountered by the employee to successfully perform the essential functions of this job. The company will provide a reasonable accommodation for a qualified individual with a disability, unless providing such accommodation will present an undue hardship.

While performing the duties of this job, the employee is occasionally required to stand; walk; use hands to finger, handle, feel or operate objects, tools or controls; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch or crawl; talk or hear; and smell.

The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

This position requires occasional exposure to the outdoor climate and weather conditions.

Position Type/Expected Hours of Work

The schedule of the position is full time (40 hours a week) and will require to be available for emergencies and occasional night and weekend work due to special projects. This an exempt (salaried) position. This position will require to attend occasional off-site meetings during business hours and within the local city limits.

Required Education and Experience

• High School Degree; preferred education; AA degree in industry
• Three (3) to Five (5) years of experience as a Maintenance employee in a supervisory role in hi-rise buildings or hotel operations.
• Must have strong working knowledge of basic trades, such as, electrical, plumbing, carpentry, HVAC, and painting standard principles and practices.
• Ability to analyze and interpret technical aspects, pumps, and motors, mechanical systems with a similar degree of complexity.
• Must be proficient and have a working knowledge of Microsoft Word and Excel applications.
• Must have a valid Florida driver’s license.
• Must have the ability to react and address all emergency situations in a timely manner, generally within 2 hours. Must be available and go to the property in the event of an emergency, which may be night and/or weekends.

Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

KW Property Management & Consulting is a drug-free workplace.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.