1 Sea Logistics VinLog Customer Care Specialist Job in Jersey, NJ

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Sea Logistics VinLog Customer Care Specialist

Kuehne + Nagel

Jersey, NJ | Full Time

$72k-96k (estimate)

2 Months Ago

Sea Logistics VinLog Customer Care Specialist

Kuehne + Nagel Jersey, NJ

$72k-96k (estimate)

Full Time | Transportation 2 Months Ago

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Kuehne + Nagel is Hiring a Sea Logistics VinLog Customer Care Specialist Near Jersey, NJ

You will provide first level, front-line communication to clients and VinLog (K N) offices to meet customer service and administration requirements. Communicate in a proactive, prompt, professional manner.
You will be responsible for continuous improvement opportunities.
Liaise with sales team in order to understand customers' needs and expectations. Support the SOP / CP (customer profile) creation within KN organization and update the system Business Profile
Maintain frequent contact and visit customer(s), participate in customer meetings and Quarterly Business Reviews as required.
Develop new business opportunities in conjunction with the local sales team.
Ensure all documentation processing is performed according to client requirements in an accurate and timely manner.
Ensure customer quotations are available, review selling and buying rates to maximize Gross Profits.