1 Integrated Logistics Global Business Manager Job in Durham, NC

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Integrated Logistics Global Business Manager

Kuehne + Nagel

Durham, NC | Full Time

$128k-159k (estimate)

2 Months Ago

Integrated Logistics Global Business Manager

Kuehne + Nagel Durham, NC

$128k-159k (estimate)

Full Time | Transportation 2 Months Ago

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Kuehne + Nagel is Hiring an Integrated Logistics Global Business Manager Near Durham, NC

Own the overall commercial relationship, P&L, and responsibility for the Client engagement
Proactively manage the Client engagement through close contact with project owners and key customer contacts
Act as project manager for specific areas of client engagement (I.e. Scope Expansions, Solution Change Requests, etc.)
Understand Client strategies and direction
Manage customer expectations according to contracted service level agreement and financial objectives to ensure targets are met
Collect, interpret, and provide the Client-specific requirements to the internal, shared operations team to ensure successful delivery of requested services
Collaborate with functional managers & direct reports to establish goals and objectives for resources allocated to the account team
Coordinate contracts and activities across regions to ensure profitable performance of the account
Identify and support projects to drive cost savings and operational improvements for the client and additional revenue for KN
Support development of internal and external business cases to justify additional scope, services and projects
Develop opportunities to grow our business with the client
Collaborate with internal Customer Analytics Manager to develop, produce and present KPIs for the Client
Manage all aspects of direct reports, including but not limited to, goal and objective management, target setting, performance reviews, hiring decisions, etc.
Point of escalation for customer concerns