JOB ID 211698

Kansas Department for Children and Families | www.dcf.ks.gov
Economic and Employment Services
Kansas City Region/Overland Park

Position Summary & Responsibilities
The Kansas Department for Children and Families is hiring innovators and leaders. If you believe people have the capacity to progress, succeed, grow, and do well in life, you can discover your purpose here! Find more than just a job with DCF. You can be part of the growth and opportunity for our team to help serve the individuals and families in your community. Thrive With Us and find your career and purpose!

Job Duties Description: Provides support for multiple programs in the Overland Park DCF Service Center by assisting professional staff in the coordination of services in order to facilitate an efficient workflow for the BPR process. Registers applications, by accessing the agency automated systems, analyzing application and system information to resolve problems and avoid duplication.

Provides a high level of service to customers to assist in achievement of the agency mission and goals and be familiar with agency programs and guidelines; be able to communicate effectively and positively with customers and ensure the needs of the customer are met by directing them appropriately to services.

Performs receptionist duties for the office as part of a team rotation, enters appropriate information onto the lobby tracker and inform customer of the next step. Answers and transfers telephone calls using multiline telephone system.

View the full position description: http://content.dcf.ks.gov/hr/careers/K0040910.pdf

Qualifications
Minimum Qualification: Education: High School education or equivalent

Preferred Qualifications: Experience or education in computer/data entry- Experience working with the public- DCF experience

Post-Offer, Pre-employment Requirements:

· Security Clearance: A background check (KBI - criminal background, welfare fraud, driver's license and Child/Adult Abuse and Neglect Central Registry) is required for all positions with the Department for Children and Families (DCF) as a condition of employment, which may include fingerprinting and FBI check. Security clearance must be obtained prior to employment with DCF. Must maintain security clearance throughout employment.

· Tax Clearance: If offered a position of employment, a valid/current Kansas Tax Clearance Certificate must be submitted. Visit the KDOR Tax Clearance Request Information page for more information.

Compensation:
$13.61 hourly Salary may be dependent upon the candidate’s qualifications and experience.

Veteran's Preference:
How to Claim Veterans Preference Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager. Learn more about claiming Veteran’s Preference: https://admin.ks.gov/offices/personnel-services/jobs/veterans-preference.

Equal Employment Opportunity
The State of Kansas is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.

For more information on State of Kansas employment opportunities and benefits, visit the State of Kansas Career Portal at www.jobs.ks.gov.

Job Type: Full-time

Pay: $13.61 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Work Location: In person