Are you a driven and ambitious sales professional who thrives on building strong relationships and achieving outstanding results? Join our dynamic team as a Partner Success Manager and play a pivotal role in delivering a relentless commitment to the customer experience with a base of accounts in a territory. Looking to expand services within those accounts.

Major Objectives and Responsibilities:

In this role, you'll have the exciting opportunity to provide top-tier support to existing partners within your designated territory. Your main objectives will include:

• Elevating the experience of our existing partners by offering tailored solutions and exceptional service.
• Expanding revenue streams by effectively upselling additional products and services to our partners.
• Ensuring that partners are maximizing their benefits from Kraft's suite of tools and resources.
• Employing strategic marketing tools and referrals to bring new partners into your territory.
• Consistently meeting or surpassing revenue-based sales quotas.
• Achieving exceptional market penetration in your assigned territory and building strong, enduring relationships with key decision makers.
• On the road travel to visit with customers 2 times a month.

Qualifications:

• Bachelor’s degree or equivalent experience (High school diploma or GED).
• 3-5 years of successful business-to-business sales experience.
• Proven track record in both sales and customer account management.
• Unwavering enthusiasm and motivation to excel.
• A proactive self-starter with a strong sense of accountability.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook).
• Excellent presentation, written, and verbal communication skills.
• Exceptional problem-solving abilities and adeptness at prioritization.
• Strong networking and interpersonal skills, with the ability to adapt to fast-changing environments.
• Ability to lead and influence others effectively, utilizing persuasive skills.
• Valid driver’s license and access to reliable transportation.

Products and Services Involved:

You'll be at the forefront of offering innovative solutions as you:

• Update and manage HubSpot CRM.
• Offer a comprehensive range of cutting-edge Network Digital Copiers/printers and associated Software Solutions.
• Provide software solutions for streamlined document management and workflow.
• Present a full line of IT Managed Services and hardware offerings.

Key Responsibilities:

Your role will include:

• Conducting regular quarterly and biannual business reviews with partners within your territory.
• Identifying opportunities to upgrade and enhance partners' offerings.
• Ensuring that partners are making full use of Kraft's tools and services, while upselling additional solutions when appropriate.
• Serving as a primary point of contact to resolve any partner concerns and issues promptly.
• Managing the documentation and processes required for changes within partner relationships.

Desired Skills and Characteristics:

We're seeking a candidate with:

• Exceptional drive and ambition, eager to exceed expectations.
• Self-confidence and a persistent, can-do attitude.
• A goal-oriented mindset, always striving for excellence.
• Strong assertiveness and the ability to approach new challenges with confidence.
• Excellent interpersonal skills and a positive, influential demeanor.
• Innate ability to overcome objections and persuade effectively.
• A natural energy and passion for achieving outstanding results.
• Motivation to achieve high income levels.
• Enthusiasm, persistence, and a competitive spirit.
• A proactive problem solver with a positive outlook and negotiation skills.
• A collaborative team player who values building strong relationships.

Benefits and Compensation:

• Competitive base salary with commission, incentives, and expense allowance.
• Comprehensive medical, vision, and dental coverage.
• 401(k)/Profit Sharing Plan for your financial future.
• Generous PTO/Vacation program.
• Life insurance coverage.
• Access to extensive training programs for professional growth.
• Recognition events and annual President's Club Trip.
• Travel reimbursement for on-the-road activities.

Job Details:

• Job Type: Full-time
• Salary: Starting at $50,000 per year
• Work Schedule: Monday to Friday
• Supplemental Pay: Commission pay
• Work Location: On the road

If you're ready to take charge, exceed expectations, and drive both your own success and the success of our partners, apply now to embark on an exciting journey with us!

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus opportunities
• Commission pay

Travel requirement:

• Travel

Work Location: Hybrid remote in Caledonia, MI 49316