94 Customer Outreach Representative Jobs in Los Angeles, CA
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KPI Group is Hiring a Customer Outreach Representative Near Los Angeles, CA
KPI Group is hiring a Full Time Customer Outreach Representative to assist customers in determining their eligibility and navigating the enrollment process for the service our clients offer. This is a position where we will provide complete training to individuals who already possess the key characteristics necessary for the role, including but not limited to natural ambition, clear, concise communication ability, and simple helpful customer service skills. The core responsibility of the role is to assist individuals when enrolling to receive a service from our clientele. Customer Outreach Representative is the perfect role for someone to combine a desire to help their community while also honing their skills in a professional environment.
Customer Outreach Representative Responsibilities:
- Conduct outreach efforts to potential eligible customers to assess if they meet the eligibility requirements for the government assistance and if so complete enrollment in the program.
- Utilize your training and understanding of the details to present features and benefits of the program in simple understandable language to customers and answer all questions to assist in the enrollment process.
- Handles customers with care, sincerity, and empathy toward their issues and escalates any that you may need additional resources to resolve.
- Attend regular training on community involvement, customer relations, and product/services updates and apply that information in a timely manner.
- Track and record all CRM data, inventory tracking, and territory mapping efficiently and in full detail.
Customer Outreach Representative Qualifications:
- Previous experience in customer service, customer support, member services, sales, or account management is preferred but not required
- Ability to build rapport with customers, be an active listener, and a proactive salesperson
- Open-minded to feedback, adaptable, and coachable
- Possess confidence in presentation skills to customers, clients, and management
- High level of self-motivation and direction in order to hit goals with provided team support
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Job Summary
Full Time
Specialty Trade in Construction
$61k-79k (estimate)
03/08/2024
04/29/2024
kpiincorporated.com
INDIANAPOLIS, IN
<25
2017
HERSCHEL TAGUE
<$5M
Specialty Trade in Construction
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About KPI Group
We are giving our clients the opportunity to have technology, materials, and methods that were not previously easily available in this hemisphere for a variety of reasons. We are giving superior equipment manufacturers and service providers a way to reach our client base and serve previously unserved or inadequately served Western hemisphere paper and plastic converters with the confidence that their product is properly represented, installed, serviced, and warrantied. The list of companies, many of whom are headquartered in Europe, is growing and the beneficiaries are our KPI customers. We be...lieve manufacturers on this side of the Atlantic and Pacific should have the same chance at technology, improvement, efficiencies, and improved price points as their international competitors. KPI Incorporated specializes in the market development for organizations committed to the technical advancements in corrugated board production. Its partnerships include capital equipment, consumables, and specialty contractor services for corrugated box makers. KPI supports its partners with engineered systems, project management, and customized solutions.
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The job skills required for Customer Outreach Representative include Customer Service, Presentation, CRM, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Outreach Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Outreach Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Outreach Representative positions, which can be used as a reference in future career path planning. As a Customer Outreach Representative, it can be promoted into senior positions as a Sales Manager - Medicare Products that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Outreach Representative. You can explore the career advancement for a Customer Outreach Representative below and select your interested title to get hiring information.
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