About us

Kos/Danchak Audiology & Hearing Aids is a small business in Arlington, TX. We are professional, customer-centric and fun. We are a hearing aid and balance practice that focuses on providing exceptional service to those with hearing and balance needs.

We are looking for 2 candidates: Arlington and Fort Worth

Our work environment includes:

• Modern office setting
• On-the-job training
• Safe work environment

Medical Office Receptionist

Responsibilities:

• Verify demographics
• Collect co-pay
• Make copies of photo ID and insurance cards
• Create Patient Charts from referrals
• Create "to schedule" Alerts from Referrals
• Scan or download any pertinent patient paperwork and/or info into patient chart
• Ensure Waiting Room is Cleaned and Stocked with marketing materials
• Mail patient paperwork
• Check-out Patients
• Schedule Follow-ups
• Collect any additional payment that was not processed at check-in
• Answer phones as needed
• Check insurance benefits
• Check voicemails
• Call patients on "to schedule" list
• Schedule from cold calls
• Send/Receive Authorizations
• Send/Receive Referrals
• Send no-show/no-answer letters**
• Confirm next-day patient appointments
• Send patient information to billing for verification of benefits as needed
• Send/Receive medical records requests
• Send Office Reports to referring and PCP offices- Greet and welcome guests in a friendly and professional manner
• Check-in and check-out patients
• Process payments and maintain accurate records of patient transactions
• Maintain a clean and organized front desk area
• Perform simply hearing aid checks

Skills:

- Excellent communication and interpersonal skills
- Strong customer service orientation
- Proficient in using phone systems and computer software
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in handling guest information

If you are a friendly and customer-focused individual with excellent communication skills, we invite you to join our team as a Medical Office Receptionist. In this role, you will be the first point of contact for our guests, providing exceptional service and ensuring their stay is comfortable and enjoyable.

We offer competitive pay, and a positive work environment. If you are interested in this position, please submit your resume along with a cover letter highlighting your relevant experience. We look forward to hearing from you!

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k) matching
• Bereavement leave
• Free parking
• On-the-job training
• Paid jury duty
• Paid sick time
• Paid time off
• Professional development assistance
• Retirement plan

Healthcare setting:

• Private practice

Schedule:

• Monday to Friday
• No weekends

Ability to commute/relocate:

• Arlington, TX 76013: Reliably commute or planning to relocate before starting work (Required)

Education:

• Associate (Preferred)

Experience:

• Customer service: 7 years (Required)
• Medical terminology: 4 years (Required)
• Computer skills: 5 years (Required)

Language:

• Spanish (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person