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Overview: A Kolter Hospitality Sales Manager works with management throughout the hotel and the Company. They deliver service excellence to guests and customers by listening to their needs, analyzing information, and creating tailored proposals in a pleasant and professional manner. This position is responsible for negotiating and closing sales while exceeding sales targets.
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Performance Expectations:
Behavioral Expectations:
Be effective and innovative in handling and solving problems in the workplace.
Remain positive and helpful while working in a demanding environment.
Committed to the success and growth of the Company.
Act honorably, even when no one is watching.
Passionately provide personalized guest service.
General Requirements:
Exhibit computer skills to include Microsoft Office, and familiarity with property Management System(s),
Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors both verbal and written.
Ability to design and prepare statistical reports and presentations as needed.
Ability to accurately report information.
Ability to assist with various accounting department tasks as needed.
Report to work on time and in professional attire.
Minimum of 2 years hotel sales experience with preference given to candidates with brand sales certifications.
Experience selling to multiple market segments and verticals, including Group, BT, and Catering Sales.
Physical Demands:Lifting 20 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 10 lbs. Requires walking or standing to a significant degree, talking, hearing, seeing.
Environmental Conditions:Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered inside if the worker spends approximately 75% or more of the time inside.
Math Skills: Requires mathematical development to: Compute discounts, interest, profit and loss, commission, markups and selling price, tax, gratuity, and percentages.
Language Skills:Must have developed language skills to the point of being able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction, and style. Participate effectively in discussions and debates. Speak extemporaneously on a variety of subjects.
Other:
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to include weekends and holidays to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
Kolter Hospitality is proud to be an Equal Opportunity Employer.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Kolter Hospitality is a drug-free workplace. Pre-employment drug test and background check required.
Other
$110k-151k (estimate)
03/31/2024
05/29/2024
kolterhospitality.com
<25
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The most successful sales managers develop a thorough understanding of the products and services they sell, find leads and close deals easily, and can coach and mentor a team of salespeople to do the same.
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Sales managers need analysis skills to review sales data and financial reports.
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