Description

Overview: A Kolter Hospitality Housekeeping Supervisor delivers service excellence to our guests and ensures the creation of a larger than home, welcoming experience. This position is responsible for daily supervision of cleaning and assists in administration of Housekeeping services in safe and efficient manner.

Performance Expectations:

1. Supervise the housekeeping staff
2. Break out the house and provide team with daily assignments
3. Evaluate the staff’s job performance and coach and counsel as necessary.
4. Clearly communicate the standards of performance and ensure all required training occurs.
5. Perform and supervise the cleaning and inspection of guest rooms, public areas, and back of the house.
6. Ensure compliance with proper cleaning techniques, procedures, and brand standards.
7. Order supplies and maintain accurate inventory.
8. Follow proper lost and found procedures for items left behind in a guest room.
9. Report any items in need of repair.
10. Follow all safety procedures while working.

Behavioral Expectations:

• Be effective and innovative in handling and solving problems in the workplace.
• Remain positive and helpful while keeping a steady pace.
• Committed to the success and growth of the company.
• Act honorably, even when no one is watching.
• Eagerness to grow and/or develop within the company
• Passionately provide personalized guest service

Equal Opportunity Employer

M/F/Veteran/Disability

Drug Free Workplace

Kolter Hospitality Participates in E-Verify

Qualifications

General Requirements:

Able to work most weekends and holidays.

Report to work on time and in proper uniform.

Experience: Previous experience overseeing/directing a team. Hotel experience a plus.

Education: None

Physical Requirements:

Ability to stand/walk for up to 8 hours.

Occasional lifting, pushing and pulling.

Kolter Hospitality is proud to be an Equal Opportunity Employer.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Kolter Hospitality is a drug-free workplace. Pre-employment drug test and background check required.