Responsibilities:

• Provide case management support for behavioral health services, coordinating and implementing treatment goals.
• Act as a liaison between families and the agency, fostering collaborative treatment planning.
• Assess psychosocial and life skills needs, addressing factors impacting client success.
• Conduct educational workshops for parents/guardians on child development, stress reduction, discipline, and safety.
• Manage caseload information, handle phone calls, and mediate issues among clients, families, and staff.
• Link clients with community resources, offer crisis management services, and collaborate with interdisciplinary teams.
• Develop comprehensive discharge plans in coordination with clients, families, staff, and referral agencies.
• Train and consult with staff on psychosocial needs, advocate on case, policy, and program levels.

Competencies:

• Exemplary attendance
• Excellent communication skills, both oral and written
• Strong organizational skills and ability to prioritize tasks
• Demonstrated clinical knowledge in behavioral health and developmental disabilities
• Intermediate computer skills
• Professional telephone etiquette
• Tact and diplomacy in interactions with parents, clients, peers, and staff

Requirements:

• Bachelor's degree in a field of human or social services from an accredited college or university.
• Minimum of 1 year of experience in the field of IDD, MI, or a related field.
• Working knowledge of serious mental illness, developmental and intellectual disabilities, treatment modalities, and community resources.
• Good grasp of technology (Word, Excel, relevant apps).
• Ability to establish effective working relationships and maintain confidentiality.
• Adherence to professional boundaries and ethics.
• Possession of a valid Ohio Driver's License, personal vehicle, appropriate driving record, and insurance coverage.