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At Kohl’s our strategy is to become the most trusted retailer of choice for the active and casual lifestyle. Be part of a team culture that values diversity and inclusion, works hard to help each other succeed, and celebrates each other's wins to deliver a best-in-class experience for our customers. About the RoleIn this role you will provide direction and supervise associates to support a sales driving culture while focusing on creating a consistent customer experience. You will engage and connect with our customers by providing excellent customer service through our hospitality mentality approach. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to connect with the customers to solve their shopping needs making everyone feel respected, appreciated and rewarded.
Key Accountabilities
Support Sales, Hospitality, Operations, People and Conversion through our Shop C3 Program
Key holder responsibilities including opening and closing store process.
Drive sales
Deliver a consistent sales floor experience
Build trust to solve the customer shopping needs
Build rapport and make a genuine connection with the customer
Be a savings consultant to help customers save with a Kohl’s Card
Essential Functions
The requirements listed below are representative of functions an associate will be required to perform and the associate may be required to perform additional functions. The company may revise this job description from time to time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
Physical Requirements
Preferred Qualifications
Full Time
$18-23 (estimate)
03/26/2023
12/22/2023
ceoameshome.com
Wrightstown, NJ
<25
The job skills required for Full-Time Customer Service Supervisor include Customer Service, Verbal Communication, Life Insurance, Point of Sale, etc. Having related job skills and expertise will give you an advantage when applying to be a Full-Time Customer Service Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Full-Time Customer Service Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Full-Time Customer Service Supervisor positions, which can be used as a reference in future career path planning. As a Full-Time Customer Service Supervisor, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Full-Time Customer Service Supervisor. You can explore the career advancement for a Full-Time Customer Service Supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Supervisor job description and responsibilities
Guide and direct customer service team towards achieving operational goals.
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Ensure that customer service team has excellent communication, problem solving and professional phone etiquette skills for achieving customer satisfaction.
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Provide supervision and technical assistance to customer service team to attain departmental and organizational goals.
03/22/2022: Lafayette, LA
Perform annual reviews, appraisals and performance management reviews for the customer service staff.
04/02/2022: Racine, WI
Monitor business and process metrics to measure and manage customer service effectiveness.
05/09/2022: Augusta, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Supervisor jobs
Workers must be patient and polite, especially when dealing with difficult or angry customers.
03/28/2022: Durham, NC
The culture must be one of really honestly respecting and valuing staff and customers.
03/01/2022: Newark, NJ
Listen attentively and actively and they must take ownership and responsibility.
03/23/2022: Shreveport, LA
They must be carefully attuned to the needs of a potential customer, or even an unsatisfied one.
04/30/2022: New Brunswick, NJ
Good customer service should be offered with politeness, respect and understanding.
02/11/2022: Pine Bluff, AR
Step 3: View the best colleges and universities for Customer Service Supervisor.