Field Service Technician

Work Mode : Remote

Location : Remote in Midwest US (Central SW Michigan Area)

Opportunity

To ensure maximum availability of INNIO gas engines, TPI RNG Solutions, MAN gas engines, and related plant through maintenance, troubleshooting and fault rectification.

Specific Responsibilities

Deliver an efficient and cost-effective service to customers, to ensure that :

• Maintain OEM certification status by keeping up to date with E-trainings, classroom trainings, and practical hands-on field tasks.
• Maximum availability of INNIO gas engines and related balance of plant is achieved through fast response, trouble shooting, and fault rectification.
• Scheduled maintenance is carried out to the required standard in order to avoid unnecessary replacement of parts and engine unavailability.
• After hours callouts are responded to in a timely manner.
• Oil samples are taken, labelled and dispatched to the laboratory in accordance with agreed standards and procedures.
• Parts are selected, ordered and used correctly, with any parts that prove unnecessary being returned to the warehouse in order to keep wastage to an absolute minimum.
• Van stock is maintained in good condition, accurately booking parts out as they are used, and reporting actual shortfalls to the Parts Manager.
• Ensure that liaison and communication with the Service Manager, customers, and subcontractors on site is maintained at all times.
• Document all site visits and complete service reports in accordance with agreed quality standards and timescales.

Protect and develop the industry standing of Clarke Energy by :

• Building and maintaining positive relationships with customers, based on consistently professional dealings and attitude.
• Maintaining a high level of site housekeeping and presentation.
• Ensuring that company supplied equipment is well maintained and kept at a high standard of cleanliness.
• Maintaining tools in a good and safe working order and calibrated as required.

Support the Service Manager by supervising and training Apprentices and new employees as required.

Follow and adhere to Health, Safety, and Environmental standards and regulations at all times.

Skills / Requirements

Essential

• High level of skill working in the field with a minimum of 5 years field service experience.
• Electrical and / or mechanical knowledge.
• Willing to travel extensively and work alone.
• Willing to work overtime and weekends when required and travel away from home up to 80% of the year Monday - Friday.
• Reasonable level of IT skills.

Desirable

• Power generation knowledge and experience
• Gas engine knowledge and experience.

Personal Attributes / skills

This requires the job holder to demonstrate that they are :

• Consistently trustworthy and professional.
• Reliable and dependable.
• Responsive to customers' needs
• Supportive and able to work well with colleagues.
• Effective in managing their time and workload.
• Prepared to work under own initiative and do what is required to get job done.
• Committed to quality and improvement.
• Willing to take responsibility for work and actions.
• Keen to seek out and act on ideas for self- improvement.

In addition, it is particularly important to the success of this role that the job holder can demonstrate the following :

Very adaptable and flexible - does what has to be done, at times and locations required.

Strong relationship building skills.

• Effective communication skills
• Commercial awareness - acts to minimize costs to Clarke Energy and customers.
• Effectiveness under pressure.

This role will oversee the Midwest, US territory and must be willing to travel about 80%.

Why Work at Kohler Energy?

For more than 100 years, Energy has been an innovative leader in energy resilience, starting with the first modern generator, the Kohler Automatic Power & Light, launched in 1920.

Through a combination of organic and acquisitive growth, Energy is now positioned as the third largest producer of power solutions for consumer and industrial customers worldwide.

The product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, clean energy solutions, and much more that serve a broad spectrum of OEM, residential, industrial, and commercial customers.

In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!

About Us

Beyond the competitive benefits and compensation, Kohler Energy proudly offers a rich history, steeped in creativity and a commitment to our associates and communities.

We invite you to learn more about our culture and company at

It is Kohler's policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran.

If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact .

Kohler Energy is an equal opportunity / affirmative action employer.

We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement.

Last updated : 2024-05-03