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Operations Manager
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$100k-126k (estimate)
Full Time 1 Week Ago
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Koch Family Entertainment LLC is Hiring an Operations Manager Near Bessemer, AL

Job Type

Full-time
Description
As the Rides Manager at Alabama Adventure, you will play a pivotal role in ensuring the efficient and safe operation of all rides and attractions within the park and additional duties as a member of park management. You will oversee a team of ride operators while implementing best practices to deliver exceptional guest experiences while maintaining a strong focus on safety and operational excellence.
  • Lead and motivate a team of ride operators, fostering a culture of teamwork, safety, and guest service excellence.
  • Develop and implement standard operating procedures (SOPs) for ride operation, maintenance, and safety protocols.
  • Conduct regular inspections of rides and attractions to ensure compliance with safety regulations and manufacturer guidelines.
  • Coordinate with maintenance management to schedule and perform routine inspections, repairs, and preventive maintenance tasks on rides and attractions.
  • Monitor ride queues and throughput to optimize guest flow and minimize wait times.
  • Train and certify ride operators in proper operating procedures, safety protocols, and emergency response protocols.
  • Respond promptly to ride-related incidents or emergencies, implementing appropriate protocols to ensure guest and staff safety.
  • Collaborate with other department managers to coordinate park-wide activities, special events, and promotions.
  • Manage inventory and procurement of ride-related supplies, parts, and equipment.
  • Maintain accurate records of ride inspections, maintenance activities, incidents, and staff certifications.
  • Update training manuals and SOPs as needed
  • Stay updated on industry trends, best practices, and regulatory requirements related to amusement park ride operation and safety.
Benefits:
  • Competitive salary commensurate with experience.
  • Health, dental, and vision insurance plans.
  • Paid time off and holidays.
  • Employee discounts on park admission, food, and merchandise.
  • Free access to various amusement parks and entertainment venues
  • Opportunities for advancement and professional development.

Requirements

  • Bachelor's degree in Hospitality Management, Business Administration, Engineering, or related field preferred.
  • Team player willing to help other departments if needed
  • Prior experience in amusement park operations, ride maintenance, or a related field.
  • Strong leadership skills with the ability to motivate and inspire a diverse team.
  • Excellent communication and interpersonal skills, with the ability to interact effectively with guests, staff, and vendors.
  • Willing to travel periodically for training
  • In-depth knowledge of ride operation and safety standards.
  • Ability to work in a fast-paced environment and make sound decisions under pressure.
  • Strong problem-solving abilities and attention to detail.
  • Willingness to work flexible hours, including evenings, weekends, and holidays.

Job Summary

JOB TYPE

Full Time

SALARY

$100k-126k (estimate)

POST DATE

05/02/2024

EXPIRATION DATE

05/15/2024

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The following is the career advancement route for Operations Manager positions, which can be used as a reference in future career path planning. As an Operations Manager, it can be promoted into senior positions as a Senior Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Manager. You can explore the career advancement for an Operations Manager below and select your interested title to get hiring information.

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