Description

Being part of KO Storage means joining the ranks of a group of driven, down-to-earth individuals who are passionate about excellence and continuous growth. KO Storage prides itself in cutting edge technology, efficient processes, excellent customer service, and fostering a workplace that feels more like family than work. We believe everyone plays a critical role in the success of our company. With our exponential growth comes the opportunity for you to be a part of building something great! Join our team today!

We are seeking an organized and motivated Facility Manager who will drive financial performance initiatives and ensure great customer service experience for all KO Storage facilities in their region. This person will take great pride running top notch facilities and will be the face of KO Storage to the communities they serve.

Schedule: Monday through Friday, 40 hours per week

• Weekends and some Holidays (on call)

Location: Will split time between assigned KO Storage locations when applicable

Compensation: Competitive salary based upon experience 

Benefits: We have suite of competitive benefits including Health, dental, vision, STD/LTD, Life Insurance, and Simple IRA with employer match. Being part of our team also means: 

• Paid Holidays
• PTO
• Referral Bonus
• Company-wide incentives/perks

A Day in the Life

• Provide on-site support for existing and new tenants (move ins, unit transfers, move outs, maintenance requests, etc.)
• Monitor the physical condition of assigned properties.
• Complete full walk thru with the facility report weekly status of units and overall operational health of the facility.
• Work with the District Manager and Communication Center staff to resolve customer issues.
• Maintain curb appeal of all properties in assigned area using company supplied landscaping equipment 
• Light maintenance of the facilities including door latch replacement, light bulb replacement, etc.
• Source bids from local vendors for maintenance tasks that cannot be performed in house.
• Ensure high quality service is consistently provided by all vendors contracted for services by KO Storage.
• Complete operational reports as requested by the District Manager.
• Assist in the operational onboarding of new acquisitions in the assigned region.
• Drives the lien/auction process in a timely, accurate manner
• Provides support to the Communications Center and Operations by maintaining a pulse on the Self-Storage market and the progress of current company initiatives

Requirements

Who You Are

• Great attention to detail and pride in one’s work
• Enjoys a blend of both physical and administrative tasks
• Able to deliver on time, every time
• Communicate effectively, verbally and in writing
• Proficiency with Word and Excel
• At least 1 year of supervising experience
• At least 1 year of maintenance experience 
• Valid drivers’ license, insurance, and reliable transportation

Physical Requirements

• Must be able to traverse property and facility to diagnose building issues and plan repairs or maintenance
• Must be physically able to climb ladders, bend, or perform minor repairs/cleaning when needed
• Must be able to operate small machinery such as Weed Wacker, leaf blower, shoveling, etc.
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift to 50 pounds at a time