POSITION TITLE: CASA Case Coordinator Part-time

REPORTS TO: CASA Executive Director

Function: A court Appointed Special Advocate (CASA) Case Coordinator is responsible for coordinating cases assigned to the program with VOCA Staff Advocates, carrying a staff caseload, providing support and guidance for VOCA Staff Advocates. Assisting with grant writing, completing grant reporting, and all other associated program activities.

QUALIFICATIONS:

• Bachelor’s degree from an accredited university or college or equivalent work experience.
• Four years experience in the social service field. Supervisory experience is preferred.
• Excellent written and oral communications skills
• Ability to develop and implement development strategies
• Ability to work collaboratively
• Must meet all requirements for pre-employment as required by the County
• Never been charged and/or no pending charges for a felony or misdemeanor that would pose risks to the credibility of the program
• Knox County resident preferred.
• Demonstrated administrative/managerial experience.
• Knowledge of educational methods preferred.

CERTIFICATES, LICENSES, REGISTRATIONS: Current valid driver’s license from state of residence with a satisfactory driving record. You must obtain a current valid driver’s license within the first thirty (30) days of employment if your driver’s license is from a state other than the one you reside in. Must complete the programs initial training sessions and Optima training for CASA volunteers. Annual continuing education training is required.

PHYSICAL DEMANDS: Must be able to bend, stoop, push, pull, reach, sit, stand and walk for periods of time.

VISUAL AND COGNITIVE DEMANDS: Must have excellent communication skills. Must be able to generate written reports or summaries using prescribed formats. Must be able to give and receive verbal and written instructions. Proficiency in Microsoft Word for Windows, Excel and other computer applications required. Grant writing experience preferred.

WORK LOCATION AND ENVIRONMENT: Home-like and office settings with varying degrees of background noise. Lighting and ventilation as found in a typical home, school or office setting. May involve some travel.

ESSENTIAL FUNCTIONS: The successful applicant should be able to perform ALL of the following functions at a pace and level of performance consistent with the actual job performance requirements.

• Assists and support Staff Advocates, maintains appropriate volunteer documentation and files.
• Allowed to have a maximum of 5 personal cases while doing the case coordinator job duties.
• Participate in all facets of cases, such as, but not limited to, court hearings, CFTMs, monthly visits, Optima documentation, and report writing.
• Maintains Odyssey, Webmail, E-filing, Master List, necessary reports, and paperwork.
• Assists in data entry of information required for program operation and statistical reporting, and grant management.
• Assists with training of Staff Advocates, assists in maintaining all training documentation.
• Notifies appropriate persons (Family Case Managers) of a CASA appointment.
• Matches and recommends the assignment of Staff Advocates to children who are appointed a CASA.
• Notifies Staff Advocates of court hearings, deadlines, and provides direct support.
• Supervises VOCA Staff Advocates and monitors Staff Advocates’ cases, reviewing assigned case reports before submission to the court in Optima.
• Files court reports in a timely manner.
• Assists in maintaining closed files.
• Assists Staff Advocates in keeping up data statistical information on cases on a monthly basis.
• Creates Blanket Bundles compliant with Protocol.
• Completes all grant reports and review with the Executive Director before submitting.
• Develops and maintains a positive working relationship with the appropriate stakeholders.
• Maintains an understanding of current child welfare trends, guidelines and requirements.
• Respects and maintains confidentiality regarding program participants and families.
• Presents the CASA Program positively and enthusiastically to the community, promoting awareness and benefits of services.
• AL REQUIREMENTS:
• Demonstrates understanding of the operation of the CASA mission and vision for the program.
• Meets on an as needed basis with the Executive Director to review Program operations.
• Maintains an accurate policies and procedures manual.
• Reads, understands, and complies with all provisions of the Knox County Personnel Policies Handbook.
• Assists court in formation of policy.
• Conducts orientations and assessments on clients referred to the Program. Make appropriate referrals, monitor progress and conduct follow up as needed.
• Demonstrates excellent communication skills (Verbal and Written).
• Dependable, accepts responsibility for attendance and punctuality. Effectively utilizes time. Works when scheduled and observes policies regarding scheduling and time off.
• Flexible, adjusts work to accommodate changes in priorities and workload.
• Must be able to work independently as well as part of a team.
• Attends and participates in all required new hire, annual, and other assigned training and attends meetings as assigned.
• Handles information in a confidential manner.
• Presents a neat, clean and professional appearance and dresses appropriately for the job.
• Sets a good example for others by own self-discipline and behavior. Maintains professional and respectful relations with others.
• Does not engage in activities other than official business during working hours.
• Act as a liaison with other community agencies.
• Completes other duties not listed in this description as assigned by the Executive Director.

This job description is not intended to be all-inclusive. Therefore, the employee may be requested to perform other reasonable related duties as assigned by immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is mutually agreed that the job description does not constitute a written or implied contract of employment. It is also understood that the company reserves the right to change work schedules as necessary, including overtime.

Knox County is an Equal Opportunity Employer.

Job Type: Part-time

Pay: $23,000.00 per year

Schedule:

• Day shift
• Monday to Friday

Education:

• Associate (Required)

Work Location: In person