Required experience: Three years of full-time experience in a position where your primary responsibility is providing customer service in the form of explaining programs, policies, and/or procedures, resolving problems, or reconciling accounts.

Applicants with degrees or college semester credit hours will be credited with experience as follows:

• 30 semester credit hours – 1 year experience
• 60 semester credit hours – 2 years’ experience
• 90 semester credit hours – 3 years’ experience

Duties include, but are not limited to:

• Respond to written and verbal inquiries and complaints from applicants, licensed entities, and various stakeholders.
• Answer questions from applicants on the requirements of various licensure programs; assist applicants in completing applications.
• Review of license applications and ensure applications are complete; follow up with applicants to correct deficiencies.
• Review applicant’s criminal justice history (including coordinating submission of fingerprints with Division of Criminal Justice Services).
• Research database for other cannabis businesses located near applicants.
• Review application locations to ensure they are in compliance with local laws.
• Make corrections to resolve problems in processing applications.
• Provide preliminary application recommendations to supervisory staff.
• Work closely with other program units when needed.
• Complete other special projects as assigned.

Background checks will be required for these positions.

Job Types: Full-time, Contract

Pay: From $20.00 per hour

Expected hours: 37.5 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• What is your desired hourly rate?
• Will you need health insurance?

Experience:

• full-time: 3 years (Required)

Work Location: In person