About us

LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style.Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.

POSITION OVERVIEW Embraces our diverse, inclusive culture and sets an example through their behaviors, participating in all activities related to providing exceptional Customer service, including but not limited to relationship building, sharing style and product information, and presenting a clean, and a safe, well-maintained store environment.

RESPONSIBILITIES:

Ensures that the Customer remains the top priority while balancing required tasks. • Anticipates Customers’ needs while striving to achieve store and individual performance goals. • Actively listens and applies coaching on customer interactions and performance to achieve maximize productivity and capture customer opportunities. • Supports the business strategy and adjusts tactics as necessary to effectively reach goals. • Embraces fashion, understands current market trends and is able to articulate them using Brand interpretations in every Customer interaction. Represents the Brand by adhering to Brand’s dress code guidelines. • Maintains merchandise flow/freight processes, ensuring proper floorset execution to current visual Brand standards. • Leverages tools and takes action to drive operational excellence through Standard Operating Procedures (SOP). • Completes daily tasks to ensure store runs smoothly and meets all Brand standards and guidelines. • Assists with New Hire onboarding and ongoing Associate training. • Works collaboratively with internal partners to accomplish assigned tasks. • Reports to work as scheduled; records time worked accurately by using Brand’s Time and Attendance system; remains flexible to the needs of the business. • Contributes to the efforts to prevent shrink and raise and maintain safety awareness. • Additional responsibilities as assigned by Store, District, or Regional leaders.

ACCOUNTABILITIES • Ability to organize and prioritize assignments meeting deadlines with minimal supervision. • Knowledge of visual standards and techniques, and ability to implement and maintain within Brand’s guidelines. • Communicates effectively with Customers, Managers, Store Associates and Peers. • Contribute to team commitment and a positive, inclusive environment. • Take initiative on a timely/urgent basis. • Must be technology proficient and able to operate the Point of Sale (POS) System. • Ability to work a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts. • Ability to maneuver around sales floor, stockroom, office, lift up to 30 lbs, and retrieve and stock merchandise with or without a reasonable accommodation.

Location:

Store 1449-Holyoke Mall-ANN-Holyoke, MA 01040

Position Type:

Regular/Part time

Equal Employment Opportunity

The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business. 

The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process. 

Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.