You haven't searched anything yet.
YOUR PASSION, ACTIONS & FOCUS is our Strength
Become one of our Contributors
Join the KnipperHEALTH Team!
The Director of Training- Call Center & Pharmacy Operations will direct the design, planning and implementation of training programs aligned with the objectives and strategy focused on Call Center Operations, Pharmacy Operations and customer/patient experience (CX/PX). Collaborate with management teams to assess ongoing and future training and development needs as well as determine effectiveness of programs. Optimize the program delivery schedule resulting in trainee readiness within the timeframe needed. Oversee and establish relationships with functional management. Manage and develop training professionals.
Based out of Louisville, Kentucky location.
The above duties are meant to be representative of the position and not all-inclusive.
Education/Training:
Bachelor's degree in related field (Learning & Development, HR, Education, Organizational Effectiveness, etc.), strongly preferred
ATD, SHRM or related certification, a plus
Pharmacy Technician License, a plus
Business Experience:
KNOWLEDGE, SKILLS & ABILITIES:
PHYSICAL DEMANDS:
Required to talk or hear. Frequently stand, sit and reach with hands and arms, stoop, kneel, crouch. May occasionally lift and/or move up to 25 pounds.
Approximately 25% travel to other Knipper locations.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Full Time
$156k-190k (estimate)
01/15/2024
04/03/2024