Job Description

Come Be Part of Our Community Legacy.

Knight Insurance Services invites you to be part of our longstanding tradition. Since 1922, we've proudly served La Canada and its surrounding areas. As our Commercial Lines Team Lead, you will oversee the day-to-day operations for our commercial lines account managers, and lead our team to success. Your exceptional ability to understand clients' needs and dedication to providing outstanding service will be instrumental in achieving our goals. We offer competitive compensation, excellent benefits, profit sharing, and a supportive work environment to help you achieve your personal and professional aspirations. If you're ready to make a meaningful impact in a company where your voice matters, apply today.

Benefits

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Weekly Massage

Weekly Catered Lunch

On-site parking

Responsibilities

Management

• Manage the day-to-day operations of the commercial lines department, account managers, overseeing workflow, and ensuring the delivery of exceptional customer service
• Develop and implement strategies to achieve agency goals and objectives for our commercial lines, including client retention initiatives
• Foster a positive and collaborative work environment, providing leadership, guidance, and support to team members
• Maintain strong relationships with clients, carriers, and agency principle to enhance agency reputation and drive business growth
• Stay informed about industry trends, regulatory changes, and emerging technologies to ensure the agency remains competitive and compliant

Servicing

• Market new business and account renewals obtaining competitive coverage/cost ratios for the clients.
• Submission of renewal business to various markets and maintaining a productive relationship with multiple insurance company underwriters and staff.
• Manage day to day account transactions including additions/deletions of vehicles, property acquisitions, exposure changes, contract reviews, coverage analysis and program recommendations with client interaction.
• Give clear answers to clients on any coverage or billing questions including information on rate fluctuations or policy changes. Consult with clients to help process quotes and issue renewals or any updates needed to current policies.
• Effectively manage preparation and production of all elements of presentations for client meetings and properly representing the company. Address client questions and identifying next steps as appropriate.

Requirements

• 5-10 years of insurance industry experience related to servicing commercial accounts
• Previous experience in Management preferred
• Property and Casualty license
• AMS360 software experience
• Knowledge of computer software packages, including Microsoft Office (Word, Excel, Outlook)
• Professional verbal and written communication skills