Responsibilities

• Technical Surveying
• Conduct a structured site review to determine the readiness of a client’s site for the solution

being deployed

• Trace and verify that the inside CAT5e / CAT6 wiring is in place and correctly terminated to meet

the requirements of the services to be installed

• Verify equipment space and power placement is suitable
• Analyze ISP DMARC locations and service delivery types
• Capture site pictures and generate detailed site survey reports detailing the findings
• Service Installation
• The ability to install the following devices for new and existing customers: network routers,

switches, wireless access points, IP phones, desktop / laptop computers etc.

• The installation of structured inside wiring CAT5e / CAT 6 / COAX
• Installing and troubleshooting software on end user PC’s
• A strong working ability with hand power tools
• The ability to effectively install structured cabling into new construction and existing office

buildings through walls, above ceilings and any other path reasonably required to meet the
requirements of the cabling run

• Follow detailed instructions from remote provisioning team on the required steps to complete a

service installation

• Strong time management capabilities to meet multiple installations per day at different

customer sites

• Detailed verification that services are correctly functioning and troubleshooting with remote

provisioning teams

Position Requirements

*
The candidate should be US based

• Formal Education / Certification / Essential Requirements
• High School diploma or GED
• 2 years of work experience in technology and/or telecommunications
• A valid State driver’s license
• Essential Skills & Experience
• Detailed knowledge and experience with hand power tools
• Ability to climb ladders of up to 30 feet in height
• Ability to use scissor lifts
• Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to

handle other computer components

• Experience cabling various electronic components (e.g., modems, routers, switches)
• Experience working with CAT 5, CAT6 and COAX wiring
• Ability to use established electrical, digital, and/or mechanical principals and to perform

appropriate tests to identify and solve problems encountered on the job.

• Ability to efficiently and accurately work with multiple types of information and/or perform

multiple tasks simultaneously.

• Ability to complete designated amount of work in a specified timeframe (e.g., quality jobs per

day), adjusting work assignments or schedules to meet changing work-related priorities or
demands.

• Ability to work well with others to achieve common goals and to foster a cooperative climate, as

well as to work independently in the field with little supervision

• Ability to provide efficient, quality customer service to both internal and external customers

both face-to-face and over-the-phone

• Knowledge of basic computer hardware
• Experience with desktop operating systems including Windows (XP 7, 8 10), Ubuntu Linux, and

Mac OSX

• Working knowledge of a range of diagnostic utilities
• Good understanding of the organization's goals and objectives
• Exceptional written and oral communication skills
• Exceptional interpersonal skills, with a focus on rapport-building, listening and questioning skills
• Strong documentation skills

Work Conditions / Physical Requirements

• Sitting and/or standing for extended periods of time
• Lifting and transporting of moderately heavy objects, such as computers and peripherals
• Ability to work in confined spaces (e.g., attics, crawl spaces, utility holes).
• Ability to perform job activities outdoors in different weather conditions (e.g., extreme cold

and/or heat, inclement weather)

• Ability to climb and work at elevations (e.g., from ladders, poles, lift trucks) exceeding 18 feet
• Able to handle, grasp and carry 30-foot extension ladders (up to 75 lbs.) and manhole covers (up

to 150 lbs.) Ability to work in confined spaces

• Ability to work varying shifts and hours including mandatory overtime
• Specific vision abilities required by this job include close vision, distance vision, color vision,

peripheral vision, depth perception, and the ability to adjust focus

Job Type: Full-time

Pay: $40,000.00 per year

Benefits:

• Health insurance
• Paid time off

Payment frequency:

• Paid monthly

Work Location: In person