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Kissaki is Hiring a Host/Maitre'D Near Water Mill, NY
Job DescriptionDepartment: Host/Maitre'D Job Title: Host/Maitre'D Reports to: FOH Managers Maitre'd Job SummaryWe are seeking an experienced, motivated individual to join our restaurant as a Maitre'd. As a lead member of our front-of-house service team, you greet customers, make and confirm reservations, and manage waitstaff to ensure the highest possible standards of service. You are responsible for both the logistic details, including reservations and arrangements for large parties, as well as setting the overall ambiance and atmosphere of the restaurant space. Our ideal candidate has considerable prior experience in high-end food service environments, an impeccable demeanor, customer service skills par excellence, and logistical and organizational acumen. Maitre'd Duties And Responsibilities
Make, adjust, and cancel customer reservations
Greet customers and guide them to their tables
Answer customer questions regarding food, drinks, and specials
Resolve customer complaints or disputes
Manage waitstaff to ensure efficient and excellent service throughout a given seating
Maitre'd Requirements And Qualifications
At least 2 years in a high-end, fast-paced restaurant environment
Adaptive organizational skills and the ability to change plans to meet new circumstances
Excellent communication and customer service skills, including the ability to tactfully deliver unwelcome news to customers
Strong cash-handling skills
Experience with Resy is REQUIRED
About KISSAKI HOSPITALITY GROUPWe strive to create a unique and innovative culinary experience grounded in Japanese tradition.In the pursuit of these experiences, we follow 3 Core Values:
Hone our Craft: we hone our skills as hospitality professionals and we use those skills – our craft - to create a consistent experience for our guests; plate by plate and location by location.
Seek out Balance: the Kissaki experience is comprised of the full spectrum of flavors, textures, and personal connections. We provide moments that are familiar and comforting, and those that are exciting and new; the balance exists where each part of the spectrum is shared with and received by the guest.
Strive for Success: we push ourselves daily in order to reach daily milestones; we create our own opportunities and we create our own success; we don’t wait for it to happen!
AddressKISSAKI HOSPITALITY GROUPMiami Beach, FL 33139 USA About Kissaki
Experience working in an upscale, fast paced and high energy atmosphere.- Enjoy being detail oriented and have excellent time management skills.- Able to take constructive criticism, quick-witted and have the desire to constantly strive for - excellence.- Prior experience in Japanese restaurants.