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1 Customer Service Support Intern (Temporary Student Intern) - Firwood Circle (Auburn) Job in Auburn, WA

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Customer Service Support Intern (Temporary Student Intern) - Firwood Circle (Auburn)
$43k-54k (estimate)
Intern|Temporary | Public Administration 4 Weeks Ago
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King County Housing Authority is Hiring a Customer Service Support Intern (Temporary Student Intern) - Firwood Circle (Auburn) Near Auburn, WA

Please note this position is open until filled; however, to ensure consideration applications should be received by May 3rd, 2024 at 4:30 p.m.
We are currently recruiting for a Customer Service Support Intern (Temporary Student Intern) to provide office and clerical support at our Firwood Circle portfolio in Auburn, WA. The Customer Service Support internship is an ideal opportunity for a Housing Authority resident, student or recent graduate that has a passion for social work and providing support in the public sector. This internship will offer an opportunity to acquire hands-on experience by supporting diverse populations through positive customer service and administrative support.The Customer Service Support Internship is an excellent opportunity for someone looking to gain experience in a flexible work environment. Core office hours for this portfolio are 8:00 a.m. to 4:30 p.m. Monday thru Friday; however, work schedule can be flexible based on the need of the successful candidate and business operations. This position will work up to 20-hours per week and is anticipated to last up to one year.King County Housing Authority (KCHA), an independent municipal organization, is a high performing nationally recognized leader in affordable housing. KCHA provides innovative and effective housing solutions so that people and communities can prosper. Our vision is that all residents of King County have quality affordable housing. KCHA is the largest housing provider in the county, and annually, the agency serves over 55,000 low-income individuals. We transform lives through housing. 

Typical job duties may include: 

  • Provide polite customer service to residents, staff and the community.
  • Answer phones and direct callers to appropriate staff or department; answer basic questions.
  • Perform routine filing, scanning and proofreading documents.
  • Word processing, data entry, spreadsheet preparation, run reports, enter and look up information in databases.
  • Operate standard office equipment, such as a personal computer, telephone, fax machine, copier, etc.
  • Other duties as assigned.

Required Qualifications:

  • Recent High School graduate OR
  • Current student or recent graduate from a college/university program in Business, Social Work, or related field.
  • Clerical and/or customer service experience. 
Required Knowledge, Skills, and Abilities:
  • Basic experience with word processing and spreadsheet software.
  • Strong written and verbal communications skills with the ability to clearly and effectively communicate with individuals and groups.
  • Exceptional customer service skills with the ability to place a high priority on professional excellence; manage stress appropriately.
  • Strong organizational skills including prioritizing, keeping track of information or work in progress, ensuring accuracy, multi-tasking, attention to detail, time management skills, and handling interruptions appropriately.
  • Ability to work independently and in a team environment exhibiting a strong work ethic and accountability in completing work.
  • Work effectively and positively with individuals of diverse cultural and socioeconomic backgrounds and educationally diverse populations; values diversity; treats other with respect. 
Special Requirements:
  • Consent to and pass required assessments.
  • Consent to and pass criminal records background check.

Application Requirements: 
To be considered for this opportunity, you must:

  • Complete the online application profile in its entirety.
  • Upload a cover letter that addresses how your experience and education qualifies you to perform the essential functions listed in the job announcement. (Cover Letter)
  • Upload a detailed résumé of all educational and professional experience. (Résumé)
Salary:The starting salary range for this position is $20.24 - $22.33 per hour dependent on qualifications and professional experience. The complete salary range for this position is $20.24 - $26.06 hourly.Physical Work Environment:
Incumbent(s) must be able to meet the physical requirements of the classification and have mobility, balance, coordination, vision, hearing and dexterity levels appropriate to the functions performed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This work requires the occasional exertion of up to 10 pounds of force; work regularly requires using hands to finger, handle or feel, frequently requires sitting and speaking or hearing and occasionally requires standing, walking, reaching with hands and arms and repetitive motions; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data; work has no exposure to environmental conditions; work is generally in a moderately noisy location (e.g. business office, light traffic).Equal Opportunity:King County Housing Authority is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Job Summary

JOB TYPE

Intern|Temporary

INDUSTRY

Public Administration

SALARY

$43k-54k (estimate)

POST DATE

04/21/2024

EXPIRATION DATE

05/11/2024

WEBSITE

kcha.org

HEADQUARTERS

TUKWILA, WA

SIZE

200 - 500

FOUNDED

1939

CEO

STEPHEN J NORMAN

REVENUE

$200M - $500M

INDUSTRY

Public Administration

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About King County Housing Authority

Since its establishment in 1939, KCHA has played a key role in providing affordable housing options for residents of the metro-politan region surrounding Seattle. Through partnerships with local communities and nonprofit organizations, KCHA delivers affordable housing and related support services such as education, job training and social services to more than 50,000 local residents who earn less than the county median income. Head-quartered in Tukwila, WA, it has 370 employees. KCHA is an independent municipal corporation established under state law, assists more than 18,000 households in the... Seattle metropolitan region on a daily basis. A mission-driven organization, we administer rental housing and work closely with community stakeholders to address local priorities such as ending homelessness, improving educational outcomes for the region's low-income youth and assuring that disabled and elderly households can live with dignity. We are a high performing group and we are glad to provide creative and self-directed individuals with a variety of future opportunities. Our mission: KCHA is a national leader in providing innovative and effective housing solutions so that people and communities can prosper. Our vision is: That all residents of King County have quality affordable housing. We transform lives through housing. More
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