Job Overview:
We are seeking a detail-oriented and organized individual to join our team as a Customer Service/Data Entry representative. In this role, you will be responsible for providing excellent customer service and accurately entering data into our computerized systems. This is a full-time position with opportunities for career growth.

Duties:
- Transcribe customer information and data into computer systems maintaining customer confidence and confidentiality.
- Perform data entry tasks with a high level of accuracy and efficiency
- Maintain and update files, records, and documents
- Assist customers with inquiries, provide product information, and resolve issues
- Utilize Microsoft Excel to create and maintain reported data for accurate data maintenance
- Provide administrative support to the team as needed

Requirements:
- Strong clerical and data entry skills
- Proficiency in Microsoft Office, particularly Excel
- Ability to work in a computerized environment
- Excellent attention to detail and accuracy
- Strong organizational and time management skills
- Effective communication skills, both verbal and written
- Ability to prioritize tasks and meet deadlines

We offer competitive pay based on experience and qualifications. This is a great opportunity for someone looking to develop their skills in customer service and data entry within a supportive team environment.

Education:

• Secondary School (preferred)

Experience:

• Customer Service: 1 year (preferred)

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• West Jefferson, NC 28694: Relocate before starting work (Required)

Work Location: In person