82 front desk supervisor Jobs in pittsburgh, pa
IHG is Hiring a Front Desk Agent Near Pittsburgh, PA
**Your web browser (Chrome 94) is out of date.** **Front Desk Agent**
**Hotel Brand:** Even Hotels
**Location:** United States, Pennsylvania, Pittsburgh
**Hotel:** EVEN - Pittsburgh Downtown (PITEV)
**Job number:** R193520
**Share:**
Do you see yourself as a **Keeping Active Front Desk Agent**
**Well-coming Wellness at EVEN Hotel Downtown Pittsburgh.**
Located in the former Kauffman's Department Store building off of Forbes St, the Even Downtown Pittsburgh provides both history and convenience. This hotel is centrally located allowing guests to enjoy Pittsburgh much more simply. Within walking distance from plenty of concert and sports arenas, the Even Downtown Pittsburgh is perfect for your stay no matter the purpose.
Whether youre traveling for business or leisure you wont have to compromise your wellness routine. As one of the first EVEN Hotels in the world, our facility is designed to help our guests maintain a healthy lifestyle while traveling.
Keep active with in-room fitness zones for private workouts and eat well when you choose from our selection of healthy food and beverage options, including made to order smoothies and Grab n Go snacks. Accomplish more with free Wi-Fi and mobile furnishings that give you the flexibility you need to be your most productive self. Youll rest easy with spa-inspired showers, signature bath products and all-natural eucalyptus linens. Start and end your day at EVEN Hotel Pittsburgh as we provide you with the essentials for your healthy lifestyle.
Our Keep Active Agents are glad to Well-come Wellness from start to finish of each guest experience.
****Your day to day****
JOB OVERVIEW:
Check-in/check-out hotel guests in a timely and professional manner; process all payments according to established procedures.
.
DUTIES AND RESPONSIBILITIES:
Welcome guests in a friendly, prompt and professional manner.
Register guests, issue room keys, provide information on hotel services and room location.
Answer phones in a prompt and courteous manner.
Up-sell rooms where possible to maximize hotel revenue.
Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assigned bank.
Issue, control and release guest safe-deposit boxes.
Communicate any outstanding guest requests or issues to management that may require
additional monitoring or follow-up.
Respond appropriately to guest complaints. Make appropriate service recovery gestures in order
to ensure total guest satisfaction.
May routinely book guest reservations for individuals and/or groups that are requested either by
phone or from within the hotel; process cancellations, revisions, and information updates on
changes.
Promote team work and quality service through daily communications and coordination with
other departments.
Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc.
****What we need from you****
QUALIFICATIONS AND REQUIREMENTS:
High School diploma or equivalent, plus one year front desk/guest service experience. Some college preferred. Must speak fluent English. Other languages preferred.
This job requires ability to perform the following:
Frequently standing up behind the desk and front office areas
Carrying or lifting items weighing up to 50 pounds
Handling objects, products and computer equipment
Use a keyboard to operate various property management and reservations systems, etc.
Other:
Communication skills are utilized a significant amount of time when interacting with guests and employees.
Reading and writing abilities are utilized often.
Basic math skills are used frequently.
Problem solving, reasoning, motivating and training abilities are often used.
May be required to work nights, weekends, and/or holidays.
****What we offer****
In return well give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide and are available as well as access to wide variety of discount programs and the chance to work with a great team of people. Mostly importantly, well give you the room to be yourself
IHG is an equal opportunity employer Minorities / Females / Disabled / Veterans
Job Summary
Full Time
$26k-35k (estimate)
06/12/2024
06/30/2024
ihgcorp.com
Dayton, OH
<25
Related Companies
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
12/01/2021: Richmond, VA
The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
11/30/2021: Saint Paul, MN
Seek Out Hospitality Skills Training Opportunities.
01/27/2022: Pensacola, FL
Finally, Add A Summary Or Objective Statement.
01/17/2022: Fort Worth, TX
Step 3: View the best colleges and universities for Front Desk Agent.
