• Build franchisee relationships influencing franchisees to meet and exceed standards
• Coach and Support 25-45 KidStrong Centers per year by leading weekly coaching utilizing technology and assessments to drive sales, profitability and cash flow
• Provide sound marketing and business planning advice through regularly scheduled review calls, triage coaching calls as well as on-site visits
• Implement and evaluate compliance with corporate initiatives and brand standards in the franchisee community
• Provide the franchisee guidance, tools, and resources to effectively maintain staffing levels for their business
• Coordinate field training with training resources
• Provide and relay feedback to support revising and improving training materials with our TAC Team
• Provide the franchisee guidance in the implementation of the business operating software
• Develop detailed agendas for site visits to include pre-work and post-visit goals to be documented in the franchise operations software
• Conduct in-person site visits with franchise partners to include hands-on marketing activities, pool performance evaluations, financial performance coaching and compliance related inspections.
• Work with Finance to assist with collecting any payments and required documentation and certifications owed KidStrong, Inc. by the franchisee
• Provide operational input on the various aspects of the business based on franchise partner performance and opportunities and challenges gathered through coaching calls and pool visits.
• This position requires travel throughout the year with overnight stays and a minimum quarterly visit to our HQ in Frisco, TX

• Prior franchise leadership/consulting experience required; prior franchisee experience is a plus.
• Ideally reside in New York, New Jersey, Connecticut, Pennsylvania or other neighboring northeast state
• Ability to remain calm under pressure, build relationships and consensus, influence for good, and solve problems
• Google Workspace highly preferred
• Enthusiasm for travel to support Franchisee, a valid Drivers License with acceptable driving record, and live within 1 hour of a major metropolitan area with an airport
• Candidates must have prior experience supporting franchisees in a B2B concept
• Must have or develop a thorough understanding of managing all aspects of a KidStrong center:
• Financial Analysis (i.e. balance sheet, income statement analysis, operating ratios)
• Sales and Marketing (i.e. Outside sales skills, E-marketing, digital, and database)
• Support Site resources (i.e training, business development, production)
• Able to learn systems and train and assist franchisees as needed.

Flexible work from home options available.