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Overall Responsibility
This is a staff position accountable for ensuring customer satisfaction is at the highest level. Providing the technical expertise, assistance, and project coordination necessary to modify/repair hardware and resolve technical problems to support KRS customer base.
Key Tasks and Responsibilities
Skills and Attributes
Education
PERKS:
ABOUT KRS
KRS is locally owned and operated. Over the past 21 years, our business has grown to be a national leader in developing and managing customer rewards programs all across the country. We build business solutions that make retail operators smarter and more profitable while helping them anticipate and meet their customers’ growing needs. With more than 21 years of experience, we’re recognized as the market leader in building customer rewards programs that generate brand loyalty, build repeat store visits, and increase bottom-line sales.
KRS recognizes that businesses must be prepared to pivot to meet their customer base’s changing needs to succeed in today’s competitive retail environment. We are here to provide our retail clients with cutting-edge products and services they need to serve their customers.
As a company, we have high expectations of each other and work as a cohesive team to provide excellent customer service and support to our clients. We are a family that cares for and supports each other.
Full Time
$65k-81k (estimate)
04/23/2023
06/21/2024
The job skills required for Tech Support Analyst include Technical Support, Troubleshooting, Customer Service, Problem Solving, Help Desk, Computer Science, etc. Having related job skills and expertise will give you an advantage when applying to be a Tech Support Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Tech Support Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Tech Support Analyst positions, which can be used as a reference in future career path planning. As a Tech Support Analyst, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Tech Support Analyst. You can explore the career advancement for a Tech Support Analyst below and select your interested title to get hiring information.