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Customer Support Engineer (Boise, ID)
KLA Meridian, ID
$87k-113k (estimate)
Full Time | Business Services 3 Weeks Ago
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KLA is Hiring a Customer Support Engineer (Boise, ID) Near Meridian, ID

Base Pay Range: $32.75 - $55.68 Per HourPrimary Location: USA-ID-Boise-KLAKLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits identified below. Interns are eligible for some of the benefits identified below. Our pay ranges are determined by role, level, and location. The range displayed above reflects the minimum and maximum pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including location, job-related skills, experience, and relevant education level or training. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division

The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.

Job Description/Preferred Qualifications

Responsibilities:

  • Diagnose and repair a range of simple to very complex repairs.
  • Successfully complete Field Change Orders (FCO's) as necessary.
  • Conduct both planned and corrective maintenance.
  • Must be organized, accurately document work, and complete all administrative requirements quickly and efficiently.
  • Position is based in Boise, ID with some travel required for training.
  • This is a first shift position with some over time and weekend work requested as dictated by customer needs.

Minimum Qualifications

  • Master's Level Degree with work experience of 2 years
  • Bachelor's Level Degree with work experience of 3 years

The company offers a total rewards package that is competitive and comprehensive including but not limited to the following: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.

KLA is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other status protected by applicable law. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at talent.acquisition@kla.com or at 1-408-352-2808 to request accommodation.

KLA-Tencor is an Equal Opportunity Employer. Applicants will be considered for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristics protected by applicable law.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$87k-113k (estimate)

POST DATE

05/21/2024

EXPIRATION DATE

07/20/2024

WEBSITE

klagroup.com

HEADQUARTERS

INDIANAPOLIS, IN

SIZE

25 - 50

FOUNDED

1995

TYPE

Private

CEO

REBECCA GROSSMAN

REVENUE

<$5M

INDUSTRY

Business Services

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The job skills required for Customer Support Engineer (Boise, ID) include Technical Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Engineer (Boise, ID). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Engineer (Boise, ID). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Support Engineer (Boise, ID) positions, which can be used as a reference in future career path planning. As a Customer Support Engineer (Boise, ID), it can be promoted into senior positions as a Technical Customer Support Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Engineer (Boise, ID). You can explore the career advancement for a Customer Support Engineer (Boise, ID) below and select your interested title to get hiring information.

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